Auto repair service near Codorus, PA

I wholeheartedly agree with the previous review. I gave them a 1 because I couldnt move on to the next page without doing so but even a 1 star is too high for these crooks. They sold me a truck that was in awful condition. Damaged transmission, they put brakes on the truck but failed to replace the rotors that were bad. The windshiels was damaged but not able to tell until it rained. Everytime it rained outside it rained all inside the front driver and passenger side of the truck. The oxygen sensor went up 3 times within a year. The 3rd time they refused to fix without charging me. I got rid of the truck. It was very unsafe. Only had it 1 year.

Most Major and Minor Repairs AC and Heating Repair Alternator and Starter Emissions Testing Oil Change and Lube Radiator Exhaust Retail Tire Auto Inspection Brake Repair Steering Repair Timing Belt Replacement Tire Balancing Repair Tire Changes Catalytic Converter Towing Service Tune up Diagnostic Services

I am an outraged customer who took my car to Franklins to get my battery replaced. Not only was the wrong battery installed, but it was also mounted incorrectly despite obvious signs of this problem. The plastic clip on top would not even latch to close. When I got home and lifted the hood, LOOSE PARTS WERE SITTING BESIDE THE BATTERY, and the corrosion on the terminals was not cleaned. To top off this wonderful experience, the replacement inspection stickers that were placed on my car were incorrect, and I really enjoyed cleaning grease from the inside of my car. I was assured that these mistakes were not reflective of Franklin’s reputation. I admit – I may not know much about cars, but I do know that I do NOT trust Franklins with my vehicle and will not be a returning customer.

In Summer 2018 I purchased a 2006 Ford Taurus because the place was highly recommended by a family member. The car was a little more expensive than I was looking for, but I was willing to pay more because they assured me that they had inspected it THAT WEEK. Higher price in exchange for no issues seemed like a fair deal to me. On cars this old, they will not supply any kind of warranty. Again, because I had been promised that it had just been inspected, I accepted this. Less than a month later, my car wouldn't start and was burning through oil and gas. Needs a new Mass Airflow Sensor. It was expensive to replace, and I wasn't happy about it. I called in and they told me that since I bought it without a warranty, it was my problem. I also noticed that the windshield wipers jumped and clearly had not been replaced anytime recently, and as soon as I drove off the lot, one of the back windows stopped opening. A few weeks after that, my exhaust system completely fell off. The catalytic converter needed replaced. I had to get my car towed. I called and complained and they said that they sell these without warranties because they "don't know what the driver will do" and "don't have a crystal ball" (essentially blaming me for a mechanical failure that almost certainly formed prior to my owning the car). Five days after replacing that, the check engine light came on, the car was shaking when idling, and it could barely accelerate. Turns out the last person who owned it replaced the ignition wire improperly and never removed the old one, causing the new one to be misplaced and melt. This certainly should have been seen during an inspection. I don't know anything about cars and once I looked into the engine myself I could tell that there wasn't supposed to be a cut wire just hanging out in there. Went to a new mechanic, got that fixed. Six days after that repair, my check engine light is on again. For anyone keeping track, that is: two major repairs, one minor repair, one worn out part, one mysteriously not working part, and an extra check engine light. I am not convinced they inspected the car at all, let alone as thoroughly as they claimed. And their salespeople (they don't have a customer service department as far as I can tell, because I just keep being transferred to sales) don't care. They got their sale, customer happiness and safety be darned.

Complete auto repair service center - we perform all repairs and services including diagnostics, A/C and preventive maintenance. We are your dealership alternative We employ ASE-Certified technicians Factory trained technicians (Honda and Acura).

I am in the middle of transferring a PA registered car to MD, and everyone here has been so helpful. They're quick, they keep appointments, they're accommodating and thorough, and I have gotten clear, reasonable answers to every question I've asked about the process. No car lingo, no trying to sell me something I don't need - they are actually concerned with my safety and doing their job well to ensure that. I'm so glad I brought my car here, and I will definitely be back! Christina Boehmer

The service I got a Courtesy Auto was not only exceptional, but they saw me as a valued customer and treated me that way. They worked with me and my budget to find a vehicle that I wanted and made sure I drove away happy. The didn't trick me with hidden fees, costly repairs, and other unnecessary headaches. They provided me with everything I needed, and in the best way possible. If you are looking for a family owned car dealership that has your interests in mind, Courtesy Auto is the way to go. My BMW is running great to this day!

When walking in they seem like a great business. But don't make the mistake of buying here. Traded a perfect vehicle to get a complete melon. They lied, had a "Maryland State Inspection" done. I find that to be the saddest part of this transaction because now his "inspector" is included in my lawsuit. Doors, windows, locks, and lights didn't work with-in my first day of purchase. He made empty promises to fix the vehicle I purchased and then once the sale was complete, "couldn't afford" the repairs. You will regret the decision to buy from here, believe me. Jay doesn't stay true to his word, "fixes" things with used parts, like tires that blow out on 695!!!! This is your class act, buy here, pay here that sells cars that wont last months, let alone years. BIG MISTAKE!!!! Don't be a victim of Luxury Motors of Baltimore!!