Auto repair service near Kenhorst, PA

My 2004 Acura RL remains in a local shop with problems with alternator and belts. LVAG had a signed 36 month extended warranty in hand on 3/4/2014 when I bought the car but after a phone call today the salesperson stated it has not been sent to NADA,the warranty company. There is something very wrong here, to take payment for coverage, to have the customer call NADA several times and give ID numbers without a question, and wait over a month and not send in the paper work. LVAG appears to have taken a risk that a claim would not be entered for some time and their first payment and paper work would be stalled. Very poor business practice !!!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Hodgsons really is a gem in West Chester. My husband and I have been using them since we moved to the area this year, and we will continue to use them as long as we are around. I find that their prices are always better than the competition. The service in unparalleled. I always feel like I am being given an honest evaluation of my vehicle and not being pressured into any unnecessary fixes. I am always told which repairs can afford to be left for a while and what requires immediate attention. You will not be jerked around as a customer, and they are very accommodating with schedules.

My husband and I were very interested in a Jeep Patriot this dealer was selling. The only thing was it needed some major repairs, but no one so far could figure out the problem. They did offer to lower the price and sell the car without a warranty because of this. We drove up on a Saturday (a little over an hour drive from where we are located), and the finance person wasn't even in. So we spoke with Brandon and his wife about some more details and they said to call us first thing on Monday about our decision and that they would hold it until then. We called an hour before they opened on Monday and left a voicemail to let them know we were coming up to purchase the car that day. (We both took off from work and everything!) A few hours later, Brandon returned our call to let us know that would be ok. On our way up we called again to find out a fax number so we could provide proof of insurance and spoke to Brandon. After my husband hung up, a few minutes later we received a call from Brandon letting us know that "Oh, his wife sold the Jeep this morning and that she must've forgotten to check the voicemails." First off, reputable businesses check their voicemail. Secondly, it was a lie that they didn't get our voicemail because Brandon called back to confirm after we left it. LIES. Anyway, we were already on our way there so we decided to still go to Crossroads to see if the Jeep was still really there or not. When we got there, there was the Jeep! (I bet it was just pulled aside to make it look like it was sold!) Also, Brandon was nowhere to be found. What kind of owner leaves a business unattended? Obviously one that does not care very much. The only person at Crossroads was the mechanic who we spoke with and told them what happened. He called Brandon for us to double check that the Jeep was sold and Brandon confirmed it was. Then I asked the mechanic if Brandon's wife had been at the dealership today. He said NO. Brandon told us his wife sold the ca