Auto repair service near Media, PA

I took my Volvo here because they said they were Volvo certified - they are not. Although the car was running perfectly fine, we wanted them to check out a "Check transmission next service" message. Three thousand dollars later, the message is still there and the car is stone cold dead in my driveway. They said there is nothing more they can do - and they were RUDE about it. Also, a Volvo mechanic told me that they charge at least 1 1/2 times what others charge. DO NOT TAKE YOUR CAR HERE.

We came in to the dealership to browse for a car. We were promptly greeted by a salesman named Chris who went on to surpass any and all or our expectations. We purchased that night, and our salesman stayed with us answering all of our questions. He was extremely thorough with everything we might ever need to know. We're very pleased with our purchase and the buying experience. We were treated like vip clients.

We had been looking for a used Impala for a long time before finding our new vehicle on their website. From there the process was easy. Chris answered all my questions over the phone including going out to check on specific car features for me. The price was competitive and the quality good. Thank you to Chris and all the staff for helping my family to finally get the car we had been needing!

This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.

I will never take my car to be serviced here again. I usually go to the Nissan on Ridge Pike but decided to go to Ardmore since it is closer to my job and they provide a shuttle service. The shuttle is the only good thing about the service department. And is not worth sacrificing the condition of my Car. I brought my car in initially because the check engine light came on. A few days later the issue was supposedly fixed after replacing a part covered under warranty. An unrelated visit took me back to get a tire replaced. This issue was fixed also. Now, comes the problem: Immediately after getting the tire replaced my air pressure light came on along with the check engine light. I called and they could not see my car for about 4-5 days. During these days I was forced to put air in a brand new tire daily. I finally had an appt and left the car with them all day. Upon picking the car up I have a bill for $160 dollars. They said it was $98 to diagnose the check engine light which read that I had low oil. They did the oil change for about $35 I guess and chared me $15 to check the pressure sensor. They said Nothing was wrong with the pressure and since I just needed a oil change you have to pay for the diagnosis. WHAT?? Being a woman I thought it was just me. Fist off if it was just an oil problem my OIL LIGHT would have come on as it usually does to tell me to check my oil. And I know there is a problem with the tire because it looses pressure daily. Not to mention they charged me $15 to check a tire THEY just replaced themselves. A day after paying for them to basically give me an oil change both lights came back on and the pressure was dangerously low again . I brought it back and they tried to tell me they were going to charge me another $98 and $15 to diagnose the same problems. After speaking with the SM I let them know I would not be paying them any more money. They checked the lights and actually looked at the tire to find I needed a similar part to the initial