Auto repair service near Mohnton, PA

It was easy to schedule my oil change appointment. Mike in service greeted me on time and checked me in very quickly. My car was ready within hours. Pick up and payment was quick and easy.

Hodgsons really is a gem in West Chester. My husband and I have been using them since we moved to the area this year, and we will continue to use them as long as we are around. I find that their prices are always better than the competition. The service in unparalleled. I always feel like I am being given an honest evaluation of my vehicle and not being pressured into any unnecessary fixes. I am always told which repairs can afford to be left for a while and what requires immediate attention. You will not be jerked around as a customer, and they are very accommodating with schedules.

My husband and I were very interested in a Jeep Patriot this dealer was selling. The only thing was it needed some major repairs, but no one so far could figure out the problem. They did offer to lower the price and sell the car without a warranty because of this. We drove up on a Saturday (a little over an hour drive from where we are located), and the finance person wasn't even in. So we spoke with Brandon and his wife about some more details and they said to call us first thing on Monday about our decision and that they would hold it until then. We called an hour before they opened on Monday and left a voicemail to let them know we were coming up to purchase the car that day. (We both took off from work and everything!) A few hours later, Brandon returned our call to let us know that would be ok. On our way up we called again to find out a fax number so we could provide proof of insurance and spoke to Brandon. After my husband hung up, a few minutes later we received a call from Brandon letting us know that "Oh, his wife sold the Jeep this morning and that she must've forgotten to check the voicemails." First off, reputable businesses check their voicemail. Secondly, it was a lie that they didn't get our voicemail because Brandon called back to confirm after we left it. LIES. Anyway, we were already on our way there so we decided to still go to Crossroads to see if the Jeep was still really there or not. When we got there, there was the Jeep! (I bet it was just pulled aside to make it look like it was sold!) Also, Brandon was nowhere to be found. What kind of owner leaves a business unattended? Obviously one that does not care very much. The only person at Crossroads was the mechanic who we spoke with and told them what happened. He called Brandon for us to double check that the Jeep was sold and Brandon confirmed it was. Then I asked the mechanic if Brandon's wife had been at the dealership today. He said NO. Brandon told us his wife sold the ca

The year 2016 marks 103 years that our family has been in the auto repair business. That’s a lot of years, a lot of Phillies games, a lot of stories of survival, a lot of experiences and friendships that have stood the test of time. Yes, the family business can survive and thrive in America today! We strive to provide the finest quality auto repair and the best possible service available anywhere. If you’ve been a customer before, we’d like to thank you for making our progress possible. If you haven’t, come on in, we’re waiting for you.

Since 1999 Import Intelligence has been serving customers in Chester and Deleware counties in Southeastern PA. We are a family owned and operatied non-chain business. At Import Intelligence, personalized service is priority number one.