Auto repair service near Thorndale, PA

Curtis Automotive Center has been offering automotive repair services to the West Chester, PA community since 1989. We specialize in providing all aspects of auto service and maintenance focusing on excellence. We prefer to do the job right the first time

I am a little late with this review, but I have to get this out so no one else gets screwed over like I did. Back in July I bought a Grand Marquis from them and about 1 week later I notice that there was something wrong with the brakes. I took the car into the dealership and had the service dept take a look at my car. They replaced one brake line and said everything was good. Fast forward about 2 weeks later and my brakes give out on me while I am driving so I take it into another shop and they said the other brake lines were rusted out so bad they at car should have never been sold like that in the first place. What gets me though is how can they replace one brake line and not even tell me the other 3 were rusted out. This has showed me they don't care about the customers and only care about the all mighty dollar. Hershey motors risked me getting in an accident by not telling me about my brake lines. Which I don't understand because had they told me the other 3 needed to be replaced too. I would have had them all replaced. After all that's common sense, but Hershey motors don't have that. They just want the quick sell.

At Lexus of Chester Springs, we believe in supporting customers from the moment they start shopping for their next vehicle to the day they stop driving. Come to our dealership in Chester County, PA whenever you want top-notch Lexus sales, financing and service!

I recommend this company for my friends. Now this company has new owner. He did excellent service and high quality job on car painting. I feel the former owner did not do good job but the new owner did excellent job. My car was repaired 11 years ago. The paint starts peeling off. The paint is life time warranty. The owner was changed meanwhile, so I was not expecting to get the job done. New owner, Wade, is so kind to take the paint job and did finish beautifully. He did not charge any, even it is not his responsibility. I really appreciate for his kindness. Also he gave me a ride when I dropped my car off, and delivered my car to the place I needed. It was wonderful service and I am very happy with what the new owner did for me. Thank you so much, Wade! Yoko

I purchased a minivan from them last April. They told me the van was running great with no issues at all. The van then within days of buying it had horrible issues. I got my mechanic to look at it and it found out that it had a severely bad transmission among other issues. I called the week right after I got it and they told me they'd get back to me and have a look at it and wouldn't sell me a bad car. They never got back to me and they ignored my phone calls ever since and hang up when I try to call from other numbers. I had to junk the van because it broke down and tranny went bad when I hadn't even had it one month. Just horrible situation to be put in due to dishonesty.