Auto repair service near Turtle Creek, PA

Terrible all around - horrible customer service and have a knack for finding phantom problems. Would give a 0 star rating if available

very happy with purchase.

Highly recommend . Fair prices and great service.

I wish I could give this dealer No Stars on this survey I am a shopper and got the worst deal at Kenny Ross Ford from there "sales manager" of the five dealerships I went to. I believe the "sales manager made a example to his sales staff how to handle a informed shopper to make you feel you no nothing about what your car is worth. Shopping at Kenny Ross Ford was a total waste of 2 hours of my time. I bought a new ford at another dealer in Westmoreland County for $2000.00 less at another dealer. They are still living in the past when car dealers screwed there customers on price. Go to another dealer in the area that are honest. I cannot believe how badly I was treated. You will save money and not be lied to. Hope this review saves you the waste of your time.

2-9-12: Hi, I am one of your steady customers: I was very aggravated this morning at 5:30am when I walked in a New kensington A Plus store to get a coffee on the way to work. To find a casual just hanging out in the store (it was totally obvious he wasn't there to buy anything).He was there to entertain the young man that was working the register, who happened to be scratching his own game ticket when I walked in,And while he's busy scratching his ticket, his friend is dancing and mumbling to himself;Meanwhile all the coffee pots are empty except one and there is a line of customers waiting patiently for the young cashier to notice that they're are there. This happens alot in my New kensington at midnight,especially at A Plus and Fueland stores, its something I'm getting sick and if it keeps up, I guess I won't be stopping to get coffee in my own neighborhood at 5:30 in the morning. Sincerely; Deroy Crews. deaconshorty15068@yahoo.com

It was worth it.

front right side was making loud squealing , steering made rubbing sound when turned. frank had the vehicle's front end thoroughly inspected then test drove it again himself to make double sure of the problems. bottom line is, he replaced the problem parts and cleaned and adjusted brakes, changed oil and flushed coolant (i had a coupon) and saved me a whole lot of money. he has kept my '05 cavalier on the road and running smoothly for years and for alot less than others had charged me. glad i found this garage. he is a person you can trust and he goes out of his way to come up with cost saving solutions.

AAA Aproved Auto Repair Facility, Member of Better Business Bureau, ASE Certified Technicians, Quality Service since 1972

I just bought two work vans from them on Friday, March 1st 2013. The experience was fantastic. Rob, the general manager picked up two of my employees and brought them to the dealership so they could drive them home. A+ While I finished the paperwork, we were given anything we wanted, candy, pop, water, etc. Kristen made us feel welcome and was very professional, but easy to talk with and quite funny. The vans were perfectly detailed, full of fuel, and I purchased two 3year GWC warranties. I have used GWC warranties prior and trust them, and saved easily $5000 on repair costs on my previous two work vans. Best experience I have ever had purchasing work vans was here. I was reluctant to buy Ford's at first, but Rob took the time to share his knowledge and showed me how much better off I am with these vans. Not to mention he sells 99% ford and how many I was amazed. Thanks Kristen and Rob, I am so happy!