Auto repair service near Wernersville, PA

I am a little late with this review, but I have to get this out so no one else gets screwed over like I did. Back in July I bought a Grand Marquis from them and about 1 week later I notice that there was something wrong with the brakes. I took the car into the dealership and had the service dept take a look at my car. They replaced one brake line and said everything was good. Fast forward about 2 weeks later and my brakes give out on me while I am driving so I take it into another shop and they said the other brake lines were rusted out so bad they at car should have never been sold like that in the first place. What gets me though is how can they replace one brake line and not even tell me the other 3 were rusted out. This has showed me they don't care about the customers and only care about the all mighty dollar. Hershey motors risked me getting in an accident by not telling me about my brake lines. Which I don't understand because had they told me the other 3 needed to be replaced too. I would have had them all replaced. After all that's common sense, but Hershey motors don't have that. They just want the quick sell.

It was easy to schedule my oil change appointment. Mike in service greeted me on time and checked me in very quickly. My car was ready within hours. Pick up and payment was quick and easy.

Awful car repair shop! DON'T GO! Went to get my car inspected and oil changed and ended up costing $127! Charged me for the 19.99 advertised for the and then an additional $15 for 'Parts/supplies' such as dirty rags and towels. My emissions did not pass but the shop continued to do my safety check without asking me(I was at the shop the entire time) and charged me for both. The emissions did not pass because I had a engine safety light on and they charged me $30 to read the codes. They told me that I had to get my oxygen sensor replaced, the part costing a whopping $238(which I did not agree to). When I took my car to another shop to check the issue, the shop(the trusted one I go to back home) told me that it was not my oxygen sensor at all but was the thermostat for the car engine popped out. I told Meineke what happened, and they refused to give me even a partial refund, even though they admitted that their computer was at fault. AWFUL service AWFUL people, a bunch of liars!

The work Rick did on the Jeep we purchased is remarkable! With Sheri running the front the husband and wife team create an incredibly comfortable, honest car experience. They choose great, affordable cars and then improve them so that the customer comes away with an incredible value. I will never take my car to or buy a car anywhere else.