Auto repair service near Gatlinburg, TN

Napa AutoCare Center, Re-certified ASE Master technician, ASE Certified Advanced Level Specialist (L1)

Repaired a crack in my Ford Ranger windshield. Awesome service - looks great!

They really treat you like family!!! Fair and honest. Went out of their way to help us by providing roadside assistance and trying to get us on our way. They even let us hookup to water and power and stay in the RV at their shop while they made the repairs (and fed us supper). After we were on the road and had more mechanical breakdowns, they coached us via phone until we made it to our destination. I highly recommend this family owned business. They took a true interest in our safety and travel plans. Thank you so much to all the staff at Vickers!!

Carr's Auto is the worst! Called a day ahead of time and was told $75 for a tune-up (I had the parts already) he said it would take an hour. Sounds great right? Well this is where the story takes a turn. Take it in to them in the morning like I said, and when I get there they said they made a mistake and said it would take a little longer than they initially thought. So now he tells me $128 labor. I was annoyed but agreed on that price and left my vehicle with them to get the plugs and wires done. 5 hours later I get a call, and I'm expecting them to say it's done, but instead the guy says he told me wrong and it's going to be $328!!! Said he only quotes me for wires at $128. So I told them I will take it elsewhere since other local shops quoted me $150 and said it would not take more than 2 hours MAX!!! Complete waste of time on my vacation, avoid the headache and take it somewhere else!

Terrible Car wash. Guy at car wash tries to make you pay him more money than what car wash costs. You can pay for wash yourself but the "attendant" tries to extort you for more money for him to hand dry your car. The wash has a dryer. DON'T pay him s----!!!! Then watch him talk down to you and watch him get p----- off.

223 Cycles is the place to go in Sevierville to get bike service, repair, power adders, custom paint, or to get that trick part you have been waiting on. We can get most parts next day. We offer no mark, no mar tire changes with static balance.

I thought we'd try this guy after moving close to his place. we got a flier in the area. My regular mechanic quoted me 300 and Maddox was 325, but it was close and I figured it would be nice to have a mechanic nearby. I told him my son had been unemployed for several months and we needed to keep costs down in repairing his truck since he was selling it. He texted that the truck was ready the next day with a $446 bill!! I told him we did not have that and it was more than the estimate. He just kept saying its an "estimate" which means it can change and he found something else that had to be done to "get it right". In 25 years of having my cars fixed, never has a shop, individual or dealership gone ahead and repaired something else without calling for an approval of the price change over the estimate. NEVER. he would not back down. I called my church for help for the extra money,, but maddox would not take a credit card from the church and said cash only. So my church could not help without a paper trail for their records. He really put me in a bind and if that was not enough IT"S NOT EVEN FIXED right. When we drove off, we began to hear a rattle in the engine that was not there before but we do not trust the guy to take it back to him. DON"T GO here, find someone else with some good reviews.

Call me gullible. The 21st of February I took my 1998 Mercury Sable in because it had a slight shudder when accelerating in low gear and a squeak in the front. I figured it was my transmission, after all my car had appx. 175,000 miles on it. We had shopped around for a good used car and just could not afford one with the economy in the shape it's in. Any way we took it in. They assured me it wasn't the transmission, but needed new hoses, a belt, spark plug wires etc. because everything under the hood was factory except the spark plugs which we had replaced around 80,000 and the belt which we had replaced around 70,000. The bad news was the whole front end was out. Struts, ball joints, everything had to be replaced to the tune of $2,689.04. Crazy for that old of a car right. Well, the mechanic assured us it would be like a new car from front to back. He was sure that was all it needed. Since we couldn't afford a new car we went for it. Duh! When I got it home it was doing the same thing I took it in for plus my brake peddle is going to the floor sometimes. I never had any brake issues. So we took it back. When I got my car today they charged me $87.51 to tell me I need a transmission, a power steering pump, which I couldn't tell anything was wrong with, and an ABS sensor. What will be my total charge $2469.33. I would be stupid to put that much into a car that old. Moral of the story, when Rusty Wallace Ford mechanics tell you that they are sure that the work they will do will fix your car, they aren't. It may come back in worse shape like mine did. One things for sure I have a nice body with sound suspension it's just that it's not safe to drive! Beware!!!!

great price, great service!

Need a quality repair shop? Fred and his sons, are top shelf mechanics. I have know Fred for over 25 years, and from my point of view, I wouldn't let anyone else work on my vehicle. Prices are always disclosed upfront, and they always try to save me money on the parts costs. They have worked on my vehicles numerous times, and I have never had a bad experience. You can trust them too! R. Dupuy