Auto repair service near Morristown, TN

Waited for 10 minutes outside the shop doors waiting on someone to see what I needed. Fully understand they had two vehicles in the shop; but attendant was more concerned with shooting the bull with his buddy than taking care of business. Won't stop again...here's a recipe on how to go out of business.

On 2-28-18 Anthony was a total God-send for us!! Our vehicle broke down on a 9-hour drive from Fayetteville, NC to the Nashville area. It was raining, dark, after closing time. Anthony met us at his shop, checked our vehicle, helped us find a pet-friendly hotel, drove us to the hotel, made sure we were safe and had his number if we needed anything and even offered to take us to get some supper! He had our vehicle up and running before lunch the next morning and the repair bill was a fair and decent price... cheaper than we expected. I don’t have enough words to express the gratitude we have for Anthony. His skills and knowledge of my vehicle’s needed repairs and quick repair time would be more than enough for me to write this review, but his willingness to go above and beyond to show concern and hospitality almost has me glad that we broke down. Highly recommend Anthony for auto repairs if you are in the Newport, TN area!

Call me gullible. The 21st of February I took my 1998 Mercury Sable in because it had a slight shudder when accelerating in low gear and a squeak in the front. I figured it was my transmission, after all my car had appx. 175,000 miles on it. We had shopped around for a good used car and just could not afford one with the economy in the shape it's in. Any way we took it in. They assured me it wasn't the transmission, but needed new hoses, a belt, spark plug wires etc. because everything under the hood was factory except the spark plugs which we had replaced around 80,000 and the belt which we had replaced around 70,000. The bad news was the whole front end was out. Struts, ball joints, everything had to be replaced to the tune of $2,689.04. Crazy for that old of a car right. Well, the mechanic assured us it would be like a new car from front to back. He was sure that was all it needed. Since we couldn't afford a new car we went for it. Duh! When I got it home it was doing the same thing I took it in for plus my brake peddle is going to the floor sometimes. I never had any brake issues. So we took it back. When I got my car today they charged me $87.51 to tell me I need a transmission, a power steering pump, which I couldn't tell anything was wrong with, and an ABS sensor. What will be my total charge $2469.33. I would be stupid to put that much into a car that old. Moral of the story, when Rusty Wallace Ford mechanics tell you that they are sure that the work they will do will fix your car, they aren't. It may come back in worse shape like mine did. One things for sure I have a nice body with sound suspension it's just that it's not safe to drive! Beware!!!!

I took a 350 head over to have it leveled and valve seals installed. It took two weeks which is not a big deal. It was priced at 32.00 for the level and 14.00 for the seals to be installed. When I went to pick it up the price was 108.00. The guy that had took the head in had put down for it to be pressure checked and a valve job. None of this was asked for but I still had to pay for it. I have been a customer for over 20 years but they have lost a customer. I will never go back for anything. So be very wary and get everything in writing if you choose to use them.

Would like to be your family Transmission Repair and Automobile Repair Service shop. When prospecting for an automotive services shop or transmissions repair specialist, you should take note of the quality in the work that a shop does. Transmission'R US has have years of experience and will treat your vehicle like its our very own. We are located in the old Scott's Transmission building but we are under different ownership where we put the customer first! So please visit us for your auto repairs!

I thought we'd try this guy after moving close to his place. we got a flier in the area. My regular mechanic quoted me 300 and Maddox was 325, but it was close and I figured it would be nice to have a mechanic nearby. I told him my son had been unemployed for several months and we needed to keep costs down in repairing his truck since he was selling it. He texted that the truck was ready the next day with a $446 bill!! I told him we did not have that and it was more than the estimate. He just kept saying its an "estimate" which means it can change and he found something else that had to be done to "get it right". In 25 years of having my cars fixed, never has a shop, individual or dealership gone ahead and repaired something else without calling for an approval of the price change over the estimate. NEVER. he would not back down. I called my church for help for the extra money,, but maddox would not take a credit card from the church and said cash only. So my church could not help without a paper trail for their records. He really put me in a bind and if that was not enough IT"S NOT EVEN FIXED right. When we drove off, we began to hear a rattle in the engine that was not there before but we do not trust the guy to take it back to him. DON"T GO here, find someone else with some good reviews.

Double D Tire is an absolute joke of a place to get an alignment. They never could get the alignment right on my truck. After I got a refund on the crappy alignment job, the alignment tech here at Double D came out into the parking lot as I was going to my truck and started threatening to beat me up. He was calling me all sorts of names and making several threats. I don't know if he is on drugs, his elevator doesn't go all the way to the top, or if he just got severely offended that his work sucks and I got a refund for it. I told him he wasn't going to do anything and that I was recording him on my phone and then he went back inside. What a good way to treat your customers Double D! If you're reading this, I would recommend that you go to any other tire shop in Greeneville other than here.