Auto repair service near Carrollton, TX

Great service! This company goes above and beyond to provide quality service. Excellent communication, friendly staff and I was informed of any issues and maintenance that was due on my vehicle to ensure it’s stays safe and reliable for me and my family. They truly care about their customers and their cars.

Took my car in to replace both front and rear gaskets for oil leak and replace the rack and pinions. My car on in their shop for 3 days. On the day I picked up the car and drove off, the car made a loud whistle sound, unable to turn my wheels. I manage to drive back to the shop and the owner had to correct the issue. The rack and pinion was leaking power steering fluids all over. part of the rack and pinions was left loose as well. As for the oil leak, my engine is still leaking oil. They did not made the repair to replace the front and rear gaskets but instead charge me for it. To this day which is 3/31/2025, my engine is still leaking oil. I am filing a law suit to recover my money they stole from me. DO NOT TRUST THESE GUYS. DO NOT BRING YOUR CAR HERE!!!! YOU HAVE BEEN WARNED! If there are a negative -5 Stars they deserve it.

Best way to maintain your BMW in all of DFW! DFW Bimmer is easy to get to from anywhere in the metroplex. Jesse makes time to see your vehicle the same day that you call. He is friendly and honest and gets the job done right! Albert is welcoming to all of their customers. They communicate the necessary repairs and give options to suit your budget. The work is done well and done professionally and always in a timely manner. I will be taking our BMWs here for all required service. Highly recommend!! Carolyn Taluja

Very good service with great employees. I went there and usually had bad experience because of Carlos but I went last month and they told me they had new management!

Workers are rude and very unprofessional. One in particular (the manager).

Mailed a check on Friday (1st). Talked with Candy on Saturday (2nd) and made her aware that check was in the mail. She said that was fine and that I could pick up my tags Monday or Tuesday once they received they payment. Stayed in on Monday, walked out Tuesday morning only to find my car gone. Called the dealer to find out they had towed it Monday afternoon. Turns out, Miss Candy hadn't felt the need to update my account notes when she talked to me. Even though I had made them aware of the payment, and Miss Candy had said everything was fine, and they did receive the payment, I was still forced to pay $200 of the $400 repo fee. And that's not even the end of it. Went in a few days later to pick up my car. When I opened the door, the passenger seat was leaned back, my c.d.'s were thrown around on the floor board, there were candy wrappers all over, and my GPS unit was nowhere to be found. When I went in to ask about this, the two females were too busy on their lunch to simply get me the number for the tow company. Not too busy however to talk about how it was my fault. I have 18 more payments on this car before I drop them. Stay clear of this dealership. Shady, shady, shady.