Auto repair service near Colleyville, TX

Workers are rude and very unprofessional. One in particular (the manager).

Mailed a check on Friday (1st). Talked with Candy on Saturday (2nd) and made her aware that check was in the mail. She said that was fine and that I could pick up my tags Monday or Tuesday once they received they payment. Stayed in on Monday, walked out Tuesday morning only to find my car gone. Called the dealer to find out they had towed it Monday afternoon. Turns out, Miss Candy hadn't felt the need to update my account notes when she talked to me. Even though I had made them aware of the payment, and Miss Candy had said everything was fine, and they did receive the payment, I was still forced to pay $200 of the $400 repo fee. And that's not even the end of it. Went in a few days later to pick up my car. When I opened the door, the passenger seat was leaned back, my c.d.'s were thrown around on the floor board, there were candy wrappers all over, and my GPS unit was nowhere to be found. When I went in to ask about this, the two females were too busy on their lunch to simply get me the number for the tow company. Not too busy however to talk about how it was my fault. I have 18 more payments on this car before I drop them. Stay clear of this dealership. Shady, shady, shady.

These people are by far the worst dealership I have ever dealt with. They sell junk and they are a buyer beware dealership. STAY AWAY. If it were 5 years earlier the elder man would not have made this deal... He would have known better. DO NOT BUY ANYTHING FROM THESE PEOPLE. They sold a 75 year old man a 2500 car for over 7,000. They sold it knowing it was a repo waiting to happen. They man has terminal cancer, Dementia and is Diabetic. The man can barely walk but yet they had no problem duping him in to a 350 a month car payment. His only source of income is his 1069.00 SS check. With the car payment and insurance he does not have enough money to buy food. I explained this to them and would not void the contract. They just said turn the car back in and they would not ding his credit. LMAO. He is 75 does not have a clue what day of the week it is much less make a sound financial decision. You should be ashamed of yourself!

http://www.ripoffreport.com/r/Clay-Cooley-Nissan-/dallas-Texas-75237/Clay-Cooley-Nissan-CLAY-COOLEY-AUTO-CO-32003782110-75220-CLAY-COOLEY-GMC-INVESTMENTS-1264923

Don't trust this business. They are running a shady chop-shop. They will tell you anything, then stab you in the back.

Make us your family doctor for your vehicle! We are an automobile repair shop specializing in Toyota, Lexus and Scion vehicles. With over 20 years of experience working with all three brand names. Our ASE master certified technician knows how to properly repair your vehicle and spot any potential problems that you might run into in the future. What makes us different from dealers is our personal attention in treating your vehicle with care, affordable service, experience, honesty all in one place. Visit us and see the difference. We do oil changes, replace brakes, transmission service, air conditioning, and much more! We are conveniently located near 35W and 820 on N Beach St. Check out our contact page for more info. Accredited by the Better Business Bureau since 2013

We service all makes and models and even semi trucks. Complete mechanical services. Mobile service or shop. 24 hour emergency services Paint/Body and custom restoration jobs