Only dealt with front desk, as this was just for an estimate. He was ... read more Only dealt with front desk, as this was just for an estimate. He was nice and knowledgeable. Have always received good service at Repair One.
I have had prepaid service on my Mini Countryman S so I only had that ... read more I have had prepaid service on my Mini Countryman S so I only had that experience. After that plan ended, the first time I took my car for service because the engine was kind of sputtering, I received a diagnostic that I had to change my spark plugs and a couple of other minor adjustments and they gave me such an outrageous quote that even the Mini serviceman was surprised! Fortunately I found Uptown Motorwerks and made the drive there. Wow, what a relief. Not only were they very fast and courteous, they helped me decide what would be better to do asap, what could wait. I left them my car and had a guy from their shop drive me back to my house (not a short drive). My car was ready the very next day and a great price and has been running perfectly after that. I cannot recommend them enough.
Customer service was great, went the extra mile to help me out, friend... read more Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!
