Auto repair service near San Antonio, TX

I shopped several transmission repair shops and got many stories and prices without any of them really looking at my transmissions. Option Transmissions did a scan of the car with the snap-on modus scanner then they told me what was wrong and what it would take to fix it. They delivered what they promised and we are very happy with the results. They guarantee their work. I also liked the fact that the place was clean and well organized. Thanks John.

Brad's knowledge of diesel trucks is as good as anyone in the state. Nice to have such a good resource for my truck repirs.

Everyone is so helpful at Total Care Automotive. Because I am a girl, many other automotive shops have tried to convince me that I need unnecessary repairs but Total Care Automotive took care of me without overcharging or trying to say I needed extra work. They helped me quickly and efficiently and I recommend them to all my friends!

Best mechanic repair shop in San Antonio. Excellent customer service, fair prices and a great looking shop.

These guys did a fantastic job today on my car. I had a very irritating noise coming from somewhere in my suspension. I had replaced a few parts on my own, but was becoming increasingly frustrated. The guys at the shop, especially Jacob, really were committed to helping diagnose the problem, and ultimately solving the riddle that was the noise. Thanks again, gentlemen. Excellent work, a fair price, and great customer service !!

Professional and experienced transmission mechanics. Great customer service and my car runs better than ever. Thanks

Professional work at great price

In 2010 I lived in NJ when I purchased my RV from Sun Motors. I purchased a 2003 class "C" RV in 2010 and it is still in good condition. I got a good deal and a good RV. At that time they worked with me and negotiated a few breaks from the owner whom had this RV on consignment with Sun Motors. I cannot say what type of business deals they do today, but they were honest with me and also worked with me to make the deal. They did have all the opportunity to take advantage of me after flying from NJ to Texas to purchase this RV. I would buy from them again. Paul

Very happy with result. The care looked brand new! Friendly and helped me out with an additional minor issue. Glad to support this small business and will recommend to friends and family!

Never go there for any service. I was referred to Tilden for alignment work from Discount Tire due to car pulling to the right when accelerating. The mechanic/owner did the alignment ($79) and told me that wheel bearing needs to be replaced to fix the pulling problem ($300). After the replacement and tire rotation, the pulling problem got worse (now pulling while decelerating too). I left my car the following week for a day to diagnose and fix the pulling problem. He did not have a clue about the problem by the end of that day. I wasted $379 and hours of time and ended up having my car worse than before. He did not care about bad reputation or review. I went back to Discount Tire and explained what happened. They removed his business cards from the shop and will not recommend to anyone. Don't waste your time and money for visiting this mechanic!

this place sucks . no communication skills, worst place i have ever visited, people not organized

little over a month ago i took my 1993 for mustang to have it looked at the reason why the clutch came loose. their so called mechanic told me the first time it needed a factory made(original clutch), after several minutes of discussion i told him to do what it needed to fix the problem for good. He REASSURED ME the problem will be corrected for good. long story short it hasn't been fixed and i am out 600.00 dls on my recent encounter with the owner/manager he was very blatant, he threatened me overall i was poorly treated, and he charged me another 100.00 and supposedly now he nows why my clutch is not fixed until i do something else that will cost me more more when in reality they should have fixed it right the first time. I will never go back. It's worth mentioning that as i was being poorly treated there were several customers witnessing the whole situation. I sure hope they or anybody else who is willing to get ripped off does not go back. That type of business does not need to exist, specially now days when times are hard its not at all easy to just chuckle up 700.00 plus dls.

I purchased a used 2004 Dodge Crew Cab truck. I had always bought new vehicles up until this truck. Buying a used truck was much less hassle and time consuming than I would have ever expected. I like the fact the salesman allowed me to make my own decision. Over all great experience and price.

THIS IS THE SAME RESPONSE WE SENT THE BBB. AFTER OUR RESONSE THEY DROPPED MR VALENCIA'S DISPUTE. -------------------------------------------------------------------------------- Mr. Valencia is completely and grossly misrepresenting this entire situation. I will be happy to answer Mr. Valencia points one by one. First, Mr. Valencia claims to have been charged $300+. This is not true. He was invoiced for one hour of diagnostics with tax and with other widely accepted industry charges his invoice was $112.99 of which he paid $100. Which claims "is all he had". I can forward "a screen shot" of his service file showing only one invoice. I can also forward a copy of his service invoice reflecting these charges. Second, Mr. Valencia claims we made his vehicle worse. This is also a misrepresentation. One of our employees who used to be a friend of Mr. Valencia towed his non-running vehicle to our shop at no charge. It left the same way we received it, not running. Third, Mr. Valencia makes several widely inaccurate claims about the time frame of these occurrences. Again, these are wrong. The vehicle arrived in mid May was diagnosed a few days later. After our repeated calls to Mr. Valencia to give him an estimate for the repairs he became agitated and it was our impression he felt the estimate was too high. We told Mr. Valencia we would investigate less expensive options, i.e. used parts or perhaps find a company that rebuild his ECU. We did ultimately find a used ECU with a much lower estimate. Mr. Valencia's Jeep then sat here with no contact for approximately two months. We finally did reach Mr. Valencia and told him we would have to start charging him for storage if he did not remove his vehicle. He did finally remove his vehicle in late July. After "short paying" his bill. Tuesday, October 23, Mr. Valencia came into our business and asked that we fix his cigarette lighter that he said we "********** up". That's how he started his conversation. Mr. Valencia

8/14/16: My transmission broke down in downtown San Antonio. I was visiting from Las Cruces, NM. Needless to say, I was in a bind. It was Sunday and I had no wheels in a strange city far from home. I called a few places with 24/7 towing and Gary from Select Transmission was the first to get back to me. Beggars can't be choosers, so I had the truck towed to their shop. 8/15/16: The parking lot at Select is jammed with vehicles. This might be a sign of them being in high demand because of their excellent service, but it's really because they are slow and/or overbooked. I'd be fine with slow, IF the work is done properly, but that was not to be in my case. They were super nice and cool as they talked knowledgeably about automotive repair. I ended up ordering an upgraded 4L80E with a nationwide 3 year warranty and was able to get financing for the whole cost of the repair, approximately $3800. I told them it would be about 3 weeks before I could arrange to get back out to SA to pick up the truck. I caught a flight home for $350 since I had to work the next day. 8/29/16: I called Select to get an update. Gary said it would be ready by Wednesday, the 31st. I let them know I'd be coming out at the end of the week, which would be the start of Labor Day weekend. 9/2/16: I took an afternoon flight to SA (another $350) and got to Select at about 5pm to pick up the truck. They had apparently been rushed to put it back together...so much for being done by the 31st. Gary told me there was a noise and they couldn't figure out the source. I knew of a noise coming from my front transfer case every now and then, so I told him that was probably it. He also told me that the transmission would make some noise for a few hundred miles as it broke in. Not knowing any better, I drove it for about 90 miles while there was this loud scraping sound. I ended up parking it at a friend's place. Underneath the truck there was evidence of fluid leakage and the skid plate that protected the transmission was missing. The shop was closed for the weekend so I couldn't take it back until Tuesday. 9/3/16: I called Select and got Gary the lying rat on the phone. He was at some Labor Day weekend tailgate party and the shop was closed. He told me to check the fluid level. No help there, the fluid level was fine. 9/5/16: I wasn't going to drive the truck 700 miles making that noise and I wasn't going to leave my truck there for another three weeks so I arranged to have it shipped back to a transmission shop in El Paso for $500 and rented a car to drive home ($120). 9/10/16: My truck arrived at the shop in El Paso. I owe the guy there $400 for the balance of having my truck shipped. 9/22/16: I make it into the El Paso shop and pay the $400. He had already inspected the truck and pulled the rear transfer case off the back of the transmission. It had not been filled with oil, the filler plug on top was missing and the drain plug was loose. The inside was full of metal shavings. Total cost to replace with a rebuilt unit: $1241. Thanks a lot, Select Transmission! To be fair, the transmission itself was fine and installed properly. But PROPER removal and replacement of the rear transfer case is an integral part of the job and this was not done.

So sorry to be writing this, as we LOVE Tim Duncan, but he needs to know the shoddy details of his shop! My daughter paid for striping to be done on her car in May of 2015. The striping was wrinkled and looked bad after a couple months. My daughter called REPEATEDLY to request a time for the striping to be redone. She was told by "MIKE K." time & time again, to call back, because his "installer" had to match the stripe and he did not know what color it was, even though it was only a few months prior. My daughter was told repeatedly that she would have to WAIT for the installer to fit her into HIS schedule. EIGHT MONTHS later, when NO phone calls were being returned, we finally get a hold of "MIKE" again. He stated there would be a COST for the installer's time, for redoing the bad striping, even though we had a "5 Year" warranty, which we actually had to REQUEST in writing on the day of the install. VERY BAD SERVICE and RUDE People would take our calls and give no information, except to say, call back another time. Finally, after contacting "MIKE" and told him we have limited time between jobs to juggle transportation, my daughter left her car at their lot for a week, while on a business trip. "MIKE" forgot where he told her to put the keys to her car and seemed confused when we called. It is my guess they do this kind of thing very often! Finally, the installer got the job done, but they hardly acknowledged us at the front desk, and just drove her car to the front, so much as to say, here is your car, don't let the door hit you on the way out! We left without so much as a hello or goodbye! Thankfully, they did not request that we pay a cost for the installer's time, because they would be HARD PRESSED for that! Would NEVER go through those hoops again or do business with them again!

Watch the prices and dont get short changed. The people there will try to over charge you or not give you the correct change back. they always do that, with the "Exception" of the nice older lady working mornings.

If you are ready to hand over your money to inexperience mechanics that do damage to our truck and a owner who doesn't return your calls then this is the place to go!! Do your research visit all the reviews there is a reason why this place is always switching management! This place gets an F on the BBB website!!

well if you want an engine swap they can do that but if your gonna want it put back the same way they are not the people you want to trust fast service but very very half assed job. didnt even test drive it as long as the engine was in they are pretty much done with you ' just because you have all the tools doesnt mean your a mechanic i could have gone to a chop shop and would have recieved same service

I went to change my wheel bearing out and the man at the register in the servicing area for automobiles was telling me to get an aligment. Im like WTF??? BTW I know my way around a engine i just didnt have a jack or a stand to lift the car and do it myself. They ALWAYS try to sell or OVERPRICEA the service you need!

I took my car in a few months back to get the oil changed. Had a decent experience, it is close to my office so I was able to drop off my car and come back after work. I got the synthetic blend oil change for $20 and thought it was a great deal. I attempted to bring my car in again this morning and they told me that the $20 deal would not work for my car and I had to use the $50 full synthetic. I was extremely concerned because they either put the wrong oil in my car the first time or were trying to take advantage of me and get me to spend more money. Needless to say I did not leave my car there and will no longer use their services. The sad part is that it was the same service manager I dealt with the first time that told me the $20 deal would not work for my car. When I explained to him that I took it to him previously and was concerned that the wrong oil has been in my car for three months he shrugged his shoulders and said we will flush it out. It was absolutely ridiculous and I hope he does not feel that way with all services that they provide. Next time he may shrug his shoulders when they don't put the lug nuts on tight enough.

*please share this story* Do not go to bautista automotive repair or you will be scammed. Yes This sorry excuse for a man that owns this shop ripped off and tried scamming my mom today. It’s really sad he literally had her believing he was gonna fix her car for 125$ Then he not only had her run all over the place getting parts for the car and then he was suppose to fix her car in 2 days and on day 2 came and he told her that he was about to do the job but told her that after changing the seals on the transmission it would probably not work and he was gonna have to charge her 300$ to take it to someone who would fix it for 800$. she changed her mind of fixing it there he told her she would have to pick up the car later that night or tomorrow cuz the car was blocked in and didn’t want to move the cars so she would have to come back later and get it and then and he then tried to scare her into not takin the car because he said the transmission fluid was completely empty cuz he checked it and there was not one drop of fluid in there and she would blow the transmission if she did and she took it anyway and he would not give her the key back until she paid him $30 or $50 because he “Diagnosed the car”, even though he didn’t need to since he knew we took it to have new gaskets installed on the transmission because we thought it had a leak. So he made her pay him just to get the keys and we took it to another location and luckily had it fixed it 5 minutes all that was wrong was it was a quart low on transmission fluid. So not only did he lie about it not having any transmission fluid to scare her to fixing it with him and then making her wait to pick up the car on his own time even though he was on site and then taking money from a senior citizen on a fixed income for not doing a dam thing but being a bad business man and a shitty mechanic and taking advantage of the elderly. And when she told him all this all he said is he has to make money he has a business to run and he did check the fluids but he didn’t even touch the car what so ever. He lied ?? about everything And tried to make her pay for a new transmission when it was just low on transmission fluid, and he refused to give her any money back. Please share this cuz anyone who is this evil of a person does not deserve anyone’s money and he is probably scamming a lot of other people and deserves to be publicly shamed!W

I would not recommend this place to any person(s) looking to buy a vehicle. They do not like to refund any money back and when they finally do they do not give the full amount back. I was going to purchase a 2001 Audi and I gave a 1600 deposit. I was not allowed to take the car off the lot due to not having insurance on the vehicle because it was late in the day to purchase insurance. The next day I lost my job and was not able to make payments so I called Yvonne to inform her of the mishaps and ask for my down payment back and her response was,"We don't give refunds back." I told her that i did'nt even have the car in my possesion and it was still on their premises. Yvonnes response was,"Well I will see what I can do for you. I will talk to the owner." When i arrived to talk to her she said that she can refund me 1400 of my deposit and charge me 200 for processing fees. This company does not do credit or background checks so i dont feel i had to pay 200 in processing fees.

If you want a company that is liars and crooks than this is your type of car lot. Paid cash for my car guess what it was a Lemon from day one. Thank You for Screwing me over it taught me a lesson.