Auto repair service near Richardson, TX

I'm not sure what the previous person experienced but Joe is a great guy! As a shop owner, he sometimes have to tell the customer what he/she may not want to hear. He works hard to keep cost low for his customers. His employees, Trish, Mike, Tony and Anthony all work really hard as well. They know who you are and treat you like family. It's certainly the place where everybody knows your name. I've been getting my car serviced at German Motor Works for the past 3 years' and only paid too much once. The reason for that mishap was that I decided to bring my car elsewhere because of convenience. Needless to say, I've never done that again. I plan to get my car serviced with Joe as long as I continue to own this car. If you want fair and affordable pricing, knowledgeable and caring mechanics, and honest estimates, always remember German Motor Works in Richardson, TX for your German made car.

I took my corolla in for a low speed fender bender. Got three estimates all quoted about one week of repair. Toyota of Richard has my car for four weeks. Have to ask the redo the dent and paint due to poor work quality. It took another three days. The pin stripes are peeling off now. Dont take your car here. Poor service also.

My new car which was purchased from Town North Mazda and only has 7000 miles on it has a bald tire from a pull to the right both of which I am told are normal. I picked up the car 3 days later and my clutch was burned up. I had it towed back immediately and they stated they did nothing to my car. The cars clutch was fine when we dropped it off. I have left messages with the GM and no response as well as Mazda USA. I would definetly not recommend this dealership or service department.

I bought a used sports car from this place which I had thought was in good condition. I thought I had done enough research but I was wrong. I gave them my jeep wrangler which had a new engine and they gave me 1000 dollars for a trade in. I drove it home and the car sat for 2 days while I was at work and when I returned home the car went downhill FAST. I tried to call la motorcars and they just blew me off, acting like it was my fault. I decided to take it to a dealership to get it looked at because it became undrivable, smoking all over the place, after only a few days. The dealership said the engine was shot and clearly happened a long time ago. I emailed him and he called me a typical American that was looking for a handout and he would send me 1000 to help out because he felt sorry for me. The engine is going to cost 8000 so I thought this was crazy. These people are not good people and take advantage of customers that may not be as knowledgable about cars. Stay far away from this place!!!!

We're your one stop auto maintenance and auto repair shop. When you need car care, take your car to the total car care experts, Midas.

We're a QUALITY transmission and general auto repair service company. We are a facility that you and your family can trust going to for all your auto and truck repair needs. Since opening for business in 1983, we have strived to provide quality products and services which are second to none. Call or come by. No appointment required.

Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX

The guys were very kind and took the time to be clear when explaining the work they were completing for me and my wife. I will send my friends to A-1 no problem!

Top notch organization. I recently purchased a used Volvo and I needed a mechanic shop that I could trust. I made several requests to about 10 different shops and this was the only one that responded in a timely manner and with a professionally written quote and a phone call. This was also the farthest from my home than the others I had send inquiries to. So based on the quick professional response and a couple of phone conversations that impressed me, I chose European Auto Tech. Arthur and Caesar were friendly, efficient, knowledgeable and even had my car ready the next morning. Originally they said they may have it for a couple of days, so they were actually ahead of schedule. They did find a few things that needed immediate attention and they called me to see if I wanted to proceed and didn't add any extra labor charges onto the bill. They were more than fair on the pricing. All the way around, this was a great experience. Suzy Mullins

Everyone that I encountered were friendly and professional and acted as if they enjoyed helping me. I like that!

It's not really that parts for an old E-55 AMG only come from Germany and are obviously gold plated. Everything else would be a 6 Star if it was a available.

Did a very poor job. I visited this location for a simple oil change. In order to accomplish this a few screws and a plastic aerodynamic cover must be removed from the underside of the car. They did not put the screws or fasteners back in place and the car made rattling noises as a result. When I took the car back to inform them that pieces were never put back in place and that the oil filter was never changed they pulled it back in. After a few minutes they returned the car to me STILL missing screws and without replacing the oil filter. I once again brought this to their attention and finally they pulled the car in and finished the work (but they lost original parts and replaced them with substandard junk). They also left dirt and oil smears on the inside of my door panel. The bottom line is that if they are incapable of providing a simple oil service, you are taking a serious risk by having them do any other type of work. There is no pride in the work and zero quality control. My suggestion is to visit a dealer for your service needs, they have actual trained technicians and very high standards generally. Most people won't be capable of checking the work like I do, so please just use this warning.

I was really hoping to find a great honest mechanic in the area and thought Mastertech would be that place. But we took our Mini Cooper in to get an inspection done and for some reason, on that day, the service engine light was on. Therefore, they couldn't inspect it. We paid for a diagnostic test to be done so we could get the work required done to pass inspection. We were told that the part would need to be ordered and it would take about 2 days to come in and it would take 1/2-1 hour for the service. I was quoted a price over the phone for the repair. He told me that Mini did not carry the small part that was needed and that he was going to have to get it from another auto parts store and go pick it up. He said that Mini only sells the entire assembly which would be much more expensive. But over a week went by without a phone call to tell us the part had arrived. So we called on a Wednesday and they said they would call back. Never did. We called the following Friday and they said they would call back. Never did. So we called the following day, Saturday, and we were told that the tech guy who quoted me the service was now in the hospital and that they couldn't do the repair because they don't know the exact part to get. They referred me to Mini and to get a rental from them, which is now going to cost me major $$. Remember...the tech guy told me that Mini does not sell just the small part needed (only the entire assembly). Not to mention that Mini (the dealer) charges 300% on their parts and labor. Chris, the one I spoke to on Friday and Saturday, seemed to not know anything. He just told me to take it to the dealer. If I would've known they wouldn't do the repair, I would've had the diagnostic test done elsewhere (somewhere that could). Because now, I am out that diagnostic fee and it cannot be applied to my repair as they promised. I feel terrible that the tech guy is in the hospital, but it shouldn't be that difficult to know which "pigtail" to use in our car when they have all my auto information on file (make, model, VIN, etc.). VERY UPSET AND DISAPPOINTED!!

12/2/12 "service date"- Rude customer service. Kevin helped me when I walked in to get a diagnostic code on my car and said I would have to wait since there were customers behind me which was fine. The thing that bothered me was that we he told me that he answered the phone and took the call and left me standing there. Didnt even offer to try and get someone else to help me or get another associate to take the call so that I would be helped. I had enough, went over to Auto Zone, I got my code in 5 mins and was very helpful.

Do not use this company. I paid $220 for a service he did not provide. He supposedly filled my car with freon and I was told it was a little cooler but still warm I had to pay an additional 100 to have freon put in my car and was told it did not have any freon. He lied and no service was provided. This company is a RIP OFF. DO NOT USE THEM

These guys are very scarey to work with. They are unprofessional and do not follow through with what they say they are going to do. They will tell you what you want to hear to get your business. They tell you they have a clear title to sell the car then you find out that is not true. Buyers BEWARE !