Best Mechanics in this Salt Lake Valley
The shop did some prior work for me in July and I spent $5749.62 and t... read more The shop did some prior work for me in July and I spent $5749.62 and told my truck would run like a new truck. I received a FIXED FOREVER parts and labor Warranty. Now the first part of September my service engine light comes on so I take it back to Steve's to have it checked out. They stated they would run a test after they pulled the codes. Call back and just the gas cap, no big deal, until I went to get my truck and they wanted over $200.00 for the gas cap. They told me that I was informed on the phone about the cost and I stated why would I be so upset if I agreed to that much for a gas cap. He stated he would check the call and I said go ahead and you will find you never told me about the extra charges just to put on a new gas cap. Both Kathy and I have had our vehicles worked on here before and they seem honest in the beginning but watch out after that. I don't like being lied to and I surely would not pay $200.00 for a gas cap. Once confronted they only charged me for a $26.00 gas cap, still expensive and did not honor my Car Care Club discount that cost me $99.95. Don't be afraid to stand up for what is right even if they get mad and pout like a child who just got caught with their hand in the cookie jar.
I have my car's wheel front replacing parts at this place and have to ... read more I have my car's wheel front replacing parts at this place and have to go back for another time to replace the same parts under the warranty. After less than a week, I have to go back due to the same problem. Then, the shop said that additional charge of $1,500 will be added to fix the same problem. I decided to go somewhere else. Don't get fooled by this shop.
