Auto repair service near Bedford, VA

the vehicle I got from them had just arrived on there lot had not been serviced they told me if I found anything wrong they would fix it I was aware that at about 120,ooo miles they always need struts & the door locks did not work the window on passengers side does not work at times & the headlights do not go off sometimes when turned off so you have to make sure they are off & if not wiggle the button on & off to get them to anyway within a week I took it bACK & THEY told me to make an appointment with their mechanic Jimmy which I did & he would take care of it the mechanic said Rick at best bet always makes the appointments his self if rick plans on paying for the work the locks were fixed & the struts were to be fixed when jimmy got an alignment machine in about 3 months jimmy should have files to back this up with dates rick knew I have a low income & had to make payments on the $900. down payment rick also knew I have a handicapped daughter that has to go to the er a lot at all hrs.of the night & it is not safe for our electric door locks not to work & I have severe arthritis with the locks not working it requires a lot of moving that is really hard on me & I think that they should be selling cars that they know are in good shape for the prices they charge within 2 weeks the locks went again & jimmy fixed them & said they would more than likely go again they needed a part tat rick was not willing for him to order & pay for 2 weeks later It went again I called rick he said make an appointment & take it back also 2 get the struts done I did jimmy told me what it was going 2 cost & I said rick is paying for it well the struts were never fixed the locks were not fixed & I live where the whole area has cars from this dealership & they all are not satisfied they all told me when they saw I had a vehicle from them 4get hi fixing anything I know of 1 person that had no spare tire he refused 2 get them 1 I removed their name from my vehicle I am not advertising 4 them I