Auto repair service near Blacksburg, VA

Car sold was a lemon. Owner and mechanic said there was nothing wrong with it, that it was in great shape. Two weeks later, it started overheating. Had to add a gallon of radiator coolant every week. Finally just died, definitely the radiator, but something else is wrong too. The owner said he'd take it back at first, but it was up to the people who bought it to get it back there. Now, he will not take the car back and expects the rest of the money before handing over the title. Normally not a big deal, but when you sell a lemon, it is up to the seller to fix it. So the buyers are paying on a car that they can't drive. NEVER BUY A CAR FROM THESE PEOPLE OR HAVE YOUR CARS WORKED ON THERE. Obviously, the mechanics have no idea what they are doing either. SCAMS

Amazing service, quick and easy, with great affordable prices! Even the police recommended them. It is less than all of its competitors, they did an a+ job! Words cant express how happy I was!

6/4/2022 Brought my mothers car in for inspection and I was in and out in less than 45 minutes… exceptionally pleased w the customer service provider all staff were extremely friendly and helpful. Happy, knowledgeable and very pleasant employees. Super super satisfied w the service received today… Chris Harper (mechanic/technician)

Great service! Cheap prices! Woohoo! As good as it gets.

My VW Passat was hit by a deer, being very particular about my car, I was worried about where to have it repaired. I ran into to Don who works at Berglund one morning and he noticed the missing grille, dent in the fender, and bumper barely hanging on. He suggested I bring it to Berglund for a estimate, no pressure. It thought no pressure, nothing to lose, so the estimate was done and to my surprise was less than the Farm Bureau estimate. Don, Jim (Body Shop Manager) and I looked over the car, talked about repairs, what needed painting, parts and some cost saving options. I left feeling with a sense of relief, I could tell by their experience and knowledge my car was going to be taken care of. Jim was great about making additional suggestions and keeping me up to date on the progress of my car. I was in no rush, just wanted a great final outcome. Less than 2 weeks later my car was ready. I am very impressed with the results, Frank did a paint job that was flawless and Marvin who did the body repairs made sure all the parts were put back to perfection. I couldn't have ask for a better experience, from the time it was taken in, down to the ladies that completed my invoice. I did feel like I was treated like a number and it was #1. I would recommend them to anyone.

Lifetime Muffler is so small and they only have two mechanics so the wait time there is HORRIBLE. I went right when they opened up and after waiting a few hours and my car not worked on I left. All I needed was an inspection and an oil change. This was after earlier in the week I dropped the car off for the day to have these things done and they never got around to it, said they were "Slammed". It's always like that there, people that show up after the place has been opened a couple hours are turned away because they can't get to them. They only have two gates to work on cars and a parking lot packed with cars to work on.

I have been a customer for several years – never had a reason to complain but since I’ve been cheated, everyone should know what to expect. They say they honor warranties and work with them all the time but they will not bother to call the warranty provider and with their own interests in mind will say the warranty does NOT cover it. After pulling records from my warranty provider, they never called to even ask if it was covered – I had an ultimate warranty which was bumper to bumper equivalent. After bringing this up to the owner Marc Wilson, he said he didn’t care and it wasn’t his job to work with the warranty company and it’s my fault that it wasn’t submitted to warranty.