Auto repair service near Bridgewater, VA

These people must of moved to W. Beverly St. in Staunton?? Same phone number. Just want to say that i went their today and i am so grateful for their honesty. I really thought it would cost me alot to repair my vehicle as their was a loud screeching noise coming from my tire! I thought it would be the barrings?? Turns out i had a rock in my brakes and as a woman i know i have been ripped off before, but these people were NOT like that. They got the rock out for me and did not charge me anything. They really saved me and am so thankful. Just saying these people were honest.

As a woman I was concerned where to take my vehicle to. I stopped by this shop to have my vehicle looked at for possible transmission problems. I was greeted by two ladies upon arriving and was pleasantly surprised by how friendly and helpful they were. After a little while the owner came out to discuss my vehicle issues. He was nice and went over options and prices with me. I was VERY happy to find out that it was not my transmission after all! They repaired my car and it runs great! No more issues at all. I have to say that I would recommend this shop. I will definitely be going back to have my car service there. You guys ROCK...you get an A+++++ from me!

McDonough Toyota has been a family owned and operated business since 1975. Our philosophy is all about customer satisfaction. A happy customer is the best advertising money can buy. We pride ourselves on our customer service. As a result, we put our customers first, before everything else. We believe if you are not happy with our service or content with the car you bought, we want to hear about it. Our business is not selling cars, it is finding solutions to the everyday problems that keep most people stuck in a car they do not like. We are on a mission to change the world by helping people get the car they want and deserve. Our goal is to be a trusted advisor in the process. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. We are always ready to assist you in your search for a new vehicle. If we don't have the car in stock you are looking for, we can find your perfect match. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. Our parts & service staffs are always ready to assist you with maintenance and repair.

Service was not good at all and nobody ever really there.

Had a vehicle towed into this shop for service due to breaking down on I81 heading to New Market. I never received a call letting me know what work was going to be done, what cost or when it might be completed. After reviewing the bill and checking prices for parts, it turns out they double the cost of parts for their repairs. I don't mind a company making a profit, this is what keeps them in business. However, I do find it extreme to try and make a 100% profit on parts. My advice to anyone getting service here, bring your own parts and keep a watchful eye on them for sure.