Auto repair service near Hamilton, VA

Butler Automotive Services, Inc. is a full service auto repair facility that has been serving the community since 1973. Originally located in a modest facility off North Stonestreet Avenue in Rockville, Butler Automotive has expanded and grown over the years, requiring two moves to larger facilities. Currently, we are located at 14720 Southlawn Lane in Rockville near the intersection of East Gude Drive and Southlawn Lane (adjacent to the Exxon gas station). This new State-of-the-art facility is designed to accommodate the ever changing needs of our customers. https://butlerautoservice.com/

They are the best mechanics in the area. The most important.Trust worthy! Customer service is awesome!

Diagnosed correctly the source of the noise and fixed the problem. Thank you very much .

My 8-month-old car had a flat tire and GM sent it to this shop. They tried to quote me $900 for a flat tire. I had my car towed and other shops charged me $300 and told me nothing was wrong other than the flat tire. They claimed a few fixes that weren't problems. Jim McKay Chevrolet had no integrity or honesty, and I would not recommend it to anyone.

This is a review for Min's Auto service which operates under the Main Street Royal Gas and Auto label. They used to be one business until mid-2011. I write this review for 3 reasons: 1. Poor quality of work 2. Incorrect charges 3. Rudeness to customers If you still think you can go here, read ahead ... I returned to this shop after 2 years. Tai Kim, the original mechanic here was great. The repair shop is now owned by Joseph Min who is nowhere close to professional. Joseph Min quoted $120 for my car's trunk wiring which was cut at a location where I could not trace myself. He said it would take that much money because it takes 2 hours and is a difficult job. His hourly rate is $60. I waited while he was working. He got done in 15 minutes and still wanted to charge me $120 because that was the original quote. Ridiculous! When I asked that he charge less because it took just 15 minutes, he gave me a $20 discount. I looked at the work and all the internal plastic fittings on the trunk were badly placed. I had to make him fix those properly. I would have done a way better job myself in fitting those back if I had tried. That was not all ... he asked me about other quotes I had received and when I told him the Herndon Sunoco (great shop by the way) had told me $45 per 30 minute increments, he said I should refer people there!!!!! Does this guy even want to do business??? If he does not care about getting customers - do you really want to go here?

The arrogance and anti customer service attitude of the 2 men who seem to always be the ones working the counter makes this Exxon a place you don't want to go. STAY AWAY if you can. If you want excuses rather than good service this is the place to go!