Auto repair service near Nellysford, VA

These people must of moved to W. Beverly St. in Staunton?? Same phone number. Just want to say that i went their today and i am so grateful for their honesty. I really thought it would cost me alot to repair my vehicle as their was a loud screeching noise coming from my tire! I thought it would be the barrings?? Turns out i had a rock in my brakes and as a woman i know i have been ripped off before, but these people were NOT like that. They got the rock out for me and did not charge me anything. They really saved me and am so thankful. Just saying these people were honest.

As a woman I was concerned where to take my vehicle to. I stopped by this shop to have my vehicle looked at for possible transmission problems. I was greeted by two ladies upon arriving and was pleasantly surprised by how friendly and helpful they were. After a little while the owner came out to discuss my vehicle issues. He was nice and went over options and prices with me. I was VERY happy to find out that it was not my transmission after all! They repaired my car and it runs great! No more issues at all. I have to say that I would recommend this shop. I will definitely be going back to have my car service there. You guys ROCK...you get an A+++++ from me!

McDonough Toyota has been a family owned and operated business since 1975. Our philosophy is all about customer satisfaction. A happy customer is the best advertising money can buy. We pride ourselves on our customer service. As a result, we put our customers first, before everything else. We believe if you are not happy with our service or content with the car you bought, we want to hear about it. Our business is not selling cars, it is finding solutions to the everyday problems that keep most people stuck in a car they do not like. We are on a mission to change the world by helping people get the car they want and deserve. Our goal is to be a trusted advisor in the process. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. We are always ready to assist you in your search for a new vehicle. If we don't have the car in stock you are looking for, we can find your perfect match. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. Our parts & service staffs are always ready to assist you with maintenance and repair.

the vehicle I got from them had just arrived on there lot had not been serviced they told me if I found anything wrong they would fix it I was aware that at about 120,ooo miles they always need struts & the door locks did not work the window on passengers side does not work at times & the headlights do not go off sometimes when turned off so you have to make sure they are off & if not wiggle the button on & off to get them to anyway within a week I took it bACK & THEY told me to make an appointment with their mechanic Jimmy which I did & he would take care of it the mechanic said Rick at best bet always makes the appointments his self if rick plans on paying for the work the locks were fixed & the struts were to be fixed when jimmy got an alignment machine in about 3 months jimmy should have files to back this up with dates rick knew I have a low income & had to make payments on the $900. down payment rick also knew I have a handicapped daughter that has to go to the er a lot at all hrs.of the night & it is not safe for our electric door locks not to work & I have severe arthritis with the locks not working it requires a lot of moving that is really hard on me & I think that they should be selling cars that they know are in good shape for the prices they charge within 2 weeks the locks went again & jimmy fixed them & said they would more than likely go again they needed a part tat rick was not willing for him to order & pay for 2 weeks later It went again I called rick he said make an appointment & take it back also 2 get the struts done I did jimmy told me what it was going 2 cost & I said rick is paying for it well the struts were never fixed the locks were not fixed & I live where the whole area has cars from this dealership & they all are not satisfied they all told me when they saw I had a vehicle from them 4get hi fixing anything I know of 1 person that had no spare tire he refused 2 get them 1 I removed their name from my vehicle I am not advertising 4 them I