Auto repair service near Suffolk, VA

When you shop at Pomoco Chrysler Dodge Jeep in Newport News, VA, you're treated to a new, no-hassle kind of dealership experience with no gimmicks and no pressure – just honest, transparent customer service. Whether you're searching for a new Chrysler, seeking service for your Dodge or buying Jeep parts, you'll get Peace of Mind of Course!

Purchased a truck from this used car /truck lot. The truck had smoke pouring out of it. They assured me that the truck was in great mechanical condition. They said the programmer needed to be adjusted. The next day I took it to a shop for service...blown head gasket and lots of other expensive repairs needed.....they were very nasty and unwilling to help.... $6,000 later. Thanks a lot Northeastern ! Zero stars

I want to rave about such a wonderful business! I stopped on my way to work this AM for gasoline for my car. I dread pumping gas before work because I have spilled it on my pant leg in the past. Anyhow when I pulled into the station an attendant quickly rushed out and asked to pump my gas. While the gas pumped he cleaned my windows and even asked if I needed additional services. When I offered to tip the man he said no, all women deserve this kind of service! I will always get gas from them! I recommend everyone do the same!

I've been a regular customer for fuel purchases for many years. For State vehicle inspections I've used someone else for over twenty years, but the owner retired so I decided to try Skymart (formerly known as Raceco). First I checked to see If I could find reviews and this site is one of a few I found. The BBB site gives it and F, they did not return a call to the BBB whenit inquired about a complaint. Several, actually the majority of the reviews/ratings were very poor/low, however there are also some very positive reviews and ratings. I and noticed that many of the poor reviews seemed to involve the service manager and communication. Feeling kind of lazy and not wanting to search to hard for an Inspection Station I decided to use Skymart with caution. First I called and spoke to a the service manager, I confirmed that they were doing inspections and that I would arrive well before their 4pm cut off. I also checked to see how busy and was told they should be able to get me done pretty quickly. When I arrived I parked first and went inside to meet the manager. I asked if she was the person i had spoken with about inspections and she said she was. She told me there was one car ahead of me. She had me fill out a form and in about 20 minutes or so the mechanic came into the waiting room to collect my form. We spoke briefly about my vehicle. He told me the inspection would take about 30 minutes and then he went out and pulled my truck in. About 30 minutes later I was leaving. The service was very good. I did observe that the manager has a very abrupt way of answering questions and responding to customers. I would say that in my case establishing good communication with her and the mechanic was key to a happy conclusion. I gave them 4 out of 5 stars because there was no warm and fussy from the manager, more of a take it or leave it attitude. I can see why there are so many low ratings.

Very poor customer service and the cars are over priced. The salesman "greet" you at the door but won't let you in the lot to brows and look at the cars unless you tell them what kind of car your looking for. Furthermore, they do not negotiate their prices. Their prices are firm and over priced. Then they want to hit you with their $600.00 processing fee even if you are paying cash for the car. The processing fee is supposed to be only if you are financing the car. They refused to lower the processing fee for a cash deal. It doesn't cost $600.00 to make a bill of sale and sign the title over to you. This is a major rip-off. And to take it a step further, They do not give you a good warranty. I will never go there again. Go to a real car dealership and you will get a much better deal by a professional sales person who will work with you on the price and a real warranty. Anyone that writes a good review on this page must be working for Drivers World.