Auto repair service near Arlington, WA

The entire process was smooth and problem-free. The gentleman at the counter checked us in quickly and was friendly. The service was completed in the timeline given at check in and the cost was reasonable.

Would not recommend. Door gap on bottom front 1/4 inch tapered to 3/4 inch rear. Painted car without installing nailheads for trim as agreed. Instead of replacing corroded window channel areas just paint overleaving pinholes in paint. Left rear quarter has divits in paint from improper bondo/filler. Paint has orange peel and fisheyes all over. Bolts are torqued down on RF fender to cowl with 1 inch gap between fender mount and cowl , no spacers. Missing bolts in RF fender to body. Subframe RF bushing/spacer torqued down but not aligned with cowl mount. Trunk lid gaps are good but latch is slid as far over as possible and you have to pull lid up as binds on release. Tried to get owner to make right on 2 different occasions and was told we are done.

Monte did a quick check, told me the exact price. Installed to new Coils & Spark Plug Assemblies. The Speed Sensor Checked out okay so he reset the Check Engine Light. He gave me an exact quote before he started the work. He got the work done quickly and I paid him. He came to my location. Now my V-10 is purring like a kitten. Monte is completely competent, his prices of very compettive and will definitely use him again. I have already recommended him to two of my friends with RV's. I give Monte 6 Stars!

Went to Randy's off road to have my vehicle worked on. Marc C. Mr arrogant at the front counter gave me an estimate for my repair and install of new clutch. Well was I in for a real treat. These guys are so unprofessional and have the incompetence on a level you wouldn't believe.. The practices they follow or go by are unfathomable. BASIC INSTALLS AND PARTS REPAIR are just pain TERRIBLE. Its unfortunate a shop like this is able to be in business after they do such extremely poor repairs. Businesses like Randy's off road connection and Randy's Custom Exhaust owned by RANDY LYBBERT, that operate under a different entity like B and M of Western Washington Inc. ONE should question why there is no transparency and why someone would go to such lengths to hide your name. This business and people at the shop are truly taking advantage of uneducated people. MARYSVILLE IS A GREAT PLACE sad these guys are not in the publics best interest. Parts replaced or ruined by the incompetent mechanics will be at your expense, they honor and stand by nothing they touch. All reviews that consist of great service or a simple thanks, these stories are fake. They screw up simple procedures there is no possible way any work more complex could be performed on an excellent level. POOR PRACTICES , SUB PAR WORK , NO ACCOUNTABILITY , AND THE DISRESPECT TOWARDS CUSTOMERS. These are just a few of the issues you will encounter at Randy's off road. People in.Marysville and Smokey point deserve way better. Unreal what they can achieve by deceiving your perception..... simply STAY AWAY !!!

Automotive Diagnostic Center, Marysville, WA: I had done business with Mr. Wilbur over a year and ½ (September 2014-May 2016). In that time, I put over $11,000 into his business, including an engine rebuild. I would say I got about 55% good and 45% bad for my money. He has problems with some of his parts (distributor, alternator), and some of his mechanics (leaving parts loose or forgetting to do work, overfilling at oil changes repeatedly, and putting coil wire near engine so as to die on the road). His A/C mechanic misdiagnosed twice at my cost, though Mr. Wilbur promised air blowing "popsicle sticks." Also, once Mr. Wilbur had determined my bill, he has typically refused to change it, no matter how ridiculous the charges are. He comes across as knowledgeable and friendly, until you realize he overcharges, and there are too many recurrent problems from the work done there. He claims higher prices for the supposed quality. Mr. Wilbur refuses to honor one of his warranties. An alternator was installed on 12/2/15 by one of his mechanics. On 12/3/15, a check engine light came on, and it looked like a problem. I called Mr. Wilbur, and he said to bring it in. The check engine light went out by the time I arrived there. Mr. Wilbur seemed happy at this, and did not have his mechanic take a look. Six and ½ months later, Mr. Wilbur’s alternator not only failed, but it also destroyed my PCM (confirmed later by a separate mechanic after Mr. Wilbur's alternator destroyed other new PCMs until the alternator was replaced). I called to Mr. Wilbur since I was stranded out of town with the failed alternator. He did not respond back in almost 2 business days, when I had to call again and take care of it myself. Yet, Mr. Wilbur refuses to reimburse me to this day, and it has cost me an added $1480.72 because I went to his shop. If he would have reimbursed me fairly, I would not have had to write this. I see others have had similar experiences with Mr. Wilbur.