Auto repair service near Ferndale, WA

We worked with Jim in the past for some repairs on our grandam, he was great to work with but that was many years ago. Over the years we always recommended Jim for repairs to other people. Well no more! We called and talked to some rude women about putting a new steering box in our 1968 camaro, she said she would check and call back. When she called back for more information and then she talked to a rude guy in the shop and he appeared to know nothing about the car. The lady said she would have to look to see what the rate would be and would call back. Well that was a few weeks ago. Nothing! Very poor customer service!

I know whatever I need I get 100% service and more every time. As a single woman it's so important to know that they always have my back ! Thank you ???AAA service

We broke down six miles before entering Canada. Nearly had to purchase new vehicle. Chris Bonesteele searched and found us a replacement from another dealer at a very reasonable price, even though we were uncertain that the excellent service department (Brad and Mike) were able to determine they could reasonably repair the vehicle we were towed in with. The price was extremely competitive and Chris knew that we were over a barrel if we needed to purchase. Bottom line is even though we luckly did not have to purchase a new vehicle, Chris helped during our nearly one week stay in Bellingham. He was honest in his dealings, with no expectation that he would conclude a sale and a commission. I trust him such that even though I live out of state I will definitely call him and compare his deal with my local dealer and will drive to Diehl Ford to deal with Chris.

Horrible experience here, never will go back! Tried to make me sell them the car I brought in multiple times after telling them I’m not selling. Place has really gone down hill. Years ago this was the go to place for everything. Now it’s just a let me rip you off place

I bought a vw beetle here in May 2014. First off the place is dirty and dilapidated. The cars were filthy. Why did I buy here? I was pressured to find something quickly as I was without a car. So I get the car home, a few days later I start smelling fumes and the check engine light comes on, Literally like 3 days after purchase. We take it back to the dealership after calling the owner, he said he would try to fix it. We drove 2 cars 1 hr each way to drop it off and pick it up. When we came to pick it up, we were told nothing was found, and to let him know if the check engine light came back on. The next day, check engine light is on again. We decided to take it to a mechanic close by, 200.00 later, it was fixed. We were also given a list of things that would need to be addressed soon.....transmission fluid, gasket replacement (leaking oil)....and then 2 days after this, the blinkers stop working and it starts stalling. Back to the shop, 150.00 later these are fixed. As of now, we are out 350.00, with at least 200.00 more for the gasket. I asked the owner for compensation of 200.00 ( the original fee for the mechanic to fix something he could not find)...." no can do" , he says. Really?!....I've had this car one month and it has been in the shop 2 times. DO NOT BUY FROM THIS PLACE!!

We are dedicated to European auto service and maintenance, including Volkswagen, Audi, BMW, Mercedes-Benz and MINI Cooper. We also offer a select number of used vehicles for sale. Our service and repair team is specially trained and our technology equipment is always up to date. Whether you’re in need of a simple oil change or a major repair, we are happy to give you a complete picture of what is needed to keep your car safe and reliable. We always provide a thorough cost estimate and a no-hassle warranty for each job. We strive to provide you with care that makes you confident to refer us to your friends and family. Warranty: We provide a 36-month or 36,000 mile warranty on nearly everything we do, with very few exceptions. The industry standard is 12 months or 12,000 miles. Free shuttle: We offer shuttle services to and from our auto shop. Additionally, free loaner cars are available when major work requires a longer period of time. And, if your neighbor or co-worker offers to be your "taxi driver," we'll give them a complimentary Woods Coffee card. Find us on Facebook: https://www.facebook.com/KeithCoxAutobahn