Auto repair service near Mercer Island, WA

We hired Bryan to come out and install a fuel pump in our Classic 57 Chevy in early July. He promptly came out,,,,,,without calling. We had the fuel pump and my hubby (who is 80 and legally blind) had taken the old one out. We just needed Bryan to put the new one in. He did this. He hooked up the gas lines, we paid him and he left. 2 days later we went to take the car out and the gas lines were leaking badly. We contacted Bryan,,,,,,he said he was hired to install a fuel pump not hook up gas lines..????? We have been in touch for nearly a month now,,,,,he had a family emergency, he has to check his schedule, etc ,,,,,and now he won't even reply. I do NOT recommend this guy if you want a guarantee on his work.

DO NOT RECOMMEND. I took my car in to get tires changed over. I have low profile tires and they are difficult to mount but I expected a professional business to know how. Boy was I wrong. I got the car back and all 4 rims were scratched all the way around the lip. I went and got the manager and he said he was the one that mounted these. He then started saying look at how dirty the rims were and I obviously didnt take care of them so I had probably done that. I was getting so angry I just walked away and later just decided to cut my loses and let it go. 2 Months later I had 2 tires go flat on me. I had it towed to the closest shop and they took a look and said Wow the beads on the inside and out were damaged because of improper mounting. I went back to Midas and showed them the other shops written statement and said all I wanted was reimbursed for the tow and the new tires that was put on. He blew me off and said no. Long story short, I would not trust them with my car and the manager does not care about customer service or satisfaction.

STAY AWAY – STAY AWAY – STAY AWAY – CUSTORMER SERVICE IS HORRIBLE. We purchased a used boat from Larson PowerBoats two month ago and had nothing but problems. It might be because we only spent $32,000. Here is a synopsis of our problems; 1. When we purchased the boat I specifically asked about any type of warranty on a used boat. I was told, “You are buying from Larson, don’t worry, we will take care of you.” We would regret taking them at their word. Saleswoman Crystal is an absolute joke, don’t even talk with her. 2. First time out we noticed the trim gauge and a toggle switch for the navigation lights weren’t working. No problem, this was easily overlooked. Asked if they would replace the gauge and switch, they agreed and we were happy. 3. After talking with Crystal she said to bring the boat in and they will get it fixed before the weekend so we could use the boat. We brought it in on Monday…on Friday I had to pick it up with no work done. (Two months later – THEY STILL HAVEN’T REPLACED THEM) 4. Once we got the boat back (again with nothing fixed) we discovered a number of things needing replacement; new trailer jack (couldn’t raise if off my truck), compartment hinges, etc. Nothing earth shattering, but concerning. 5. A week later I checked the pressure on the trailer tires and noticed a large gash in the sidewall of one tire and obvious wear in the others. After $600 out-of-pocket, we had new trailer tires. 6. Called Larson to see if they would help with any of my out-of-pocket costs which was now over $700, not counting the trim gauge and toggle switch. Saleswoman Crystal said she would check and call me right back. Since I hadn’t heard anything, I called back over 4 hours later and learned Crystal was now out on a boat test drive with a new customer. To date I have never received a call back from her. 7. Over the next couple weeks I had come to know Jeff, the new sales manager. After he explained he is replacing the “deficient” manag

Excellent job and awesome pricing along with great customer service

Excellent work ethics-very reasonably priced,went over and above great work,very friendly staff. Explains car woes in plain english to where you understand.

My car was just falling apart! With only 110,000 miles on it, I felt like it was just done. I took it to AIR and they looked it over really well. They gave me a long list and explained what needed to be done now and what should be done soon. Its back on the road and I'm saving up for the rest. I like the way they took the time to explain the maintenance and repair necessary It took some time to repair, but I like that they got it done right.

These guys are great. They came highly recommended from a friend of mine who builds race cars, and after dealing with them I know why. They are honest, very informative, knowledgable and have good prices. I would recommend them to anyone rebuilding a classic car. Especially a 1954 Buick!

We have bought 5 vehicles there and service them regularly. We just did the 115k maintenance at our Acura MDX and not only they saved us a lot they went above and beyond by picking up the car and then dropping it off at our place:-) They Rock ! Great job they did for us. Jefferson's Family :-)