Auto repair service near Mercer Island, WA

they are letting a man work for them, Tony , that has no licence and i have seen drive customer vehicles home intoxicatedc , he also is not a certified mechanic . cunsumers beware

DO NOT BUY FROM THEM. While I was on the lot looking at a car I found a bent bumper in the trunk. I asked the salesman if it was from this car and if the car had ever been in an accident. He told me no, that the bumper was thrown in there from the auction they bought the car from. I just got an autocheck report and saw that the auction they got my car from had disclosed and reported frame damage. Cars R Us knew about the damage and not only lied to me about the wreck but did not repair the frame damage. They put a new bumper (without the cushion), and hood on to make it pretty but did not fix the frame. So they intentionally kept crucial SAFETY info from me. AND CHARGED ME FULL RETAIL PRICE for a car that was not even worth half of that. I will be getting my 17k back from them even if I have to get a lawyer.

After calling around and getting help from family and friends I decided to have my wifes 2009 Grand Caravan towed to Aamco in Puyallup. Actually, they towed it for free. I knew it needed transmission work, because it wasn't shifting up out of 2nd gear. They did some diagnostic stuff, which was also free, and found that the solenoid pack for the transmission was not operating properly. The reason I decided to write this review is because I don't know anything about transmissions, and they could have told me anything they wanted to, and I would have believed it. They didn't though. They could have told me I needed a whole transmission rebuild and I would have just said okay. What they did do was be honest and only recommended that the solenoids be replaced along with a transmission service. WOW!!!!! An actual honest shop. We are sooooo inpressed. Insread of $3500.00, we only paid $593.72, and the van drives as good as new. We will definatly be doing all of our repairs at this shop in the future and they get our thanks and highest recommendation.

I purchased a certified pre-owned vehicle 4 months ago from Korum - 4 months...4 very expensive problems, and not once have they offered to stand behind their work. I give them 2 stars because the sales rep did try on his part - but the mechanic dept. does NOT stand behind their work, and upper management doesn't either....Much better value for your money other places.

We were looking for a good used car for my son. We found what we thought was a pretty good deal. Well, never having bought a used car, we got screwed to put it nicely!!! We were lied to by the owner of RC! He knew exactly what he was selling us! We ended up buying a car that basically has to be rebuilt! Funny thing is he told us this was a great car and that he did all of the work himself to it! He stated that his nephew owned it and he knew the whole history! We are now the 9th owner of this car! When we drove it off the lot it had a completely unsafe brake system and we were lucky that we hadn't driven it anymore than we had! We took the car to a reputable shop and had them inspect the car. We are now replacing motor mounts (3), transmission mounts, entire front brake system (it has 2 different types of rotors on it), exhaust system and clutch!!! THOUSANDS IN REPAIRS! I admit, we should have been wiser! I just want others to be aware!! Ray is a snake!