Auto repair service near Ruston, WA

STAY AWAY – STAY AWAY – STAY AWAY – CUSTORMER SERVICE IS HORRIBLE. We purchased a used boat from Larson PowerBoats two month ago and had nothing but problems. It might be because we only spent $32,000. Here is a synopsis of our problems; 1. When we purchased the boat I specifically asked about any type of warranty on a used boat. I was told, “You are buying from Larson, don’t worry, we will take care of you.” We would regret taking them at their word. Saleswoman Crystal is an absolute joke, don’t even talk with her. 2. First time out we noticed the trim gauge and a toggle switch for the navigation lights weren’t working. No problem, this was easily overlooked. Asked if they would replace the gauge and switch, they agreed and we were happy. 3. After talking with Crystal she said to bring the boat in and they will get it fixed before the weekend so we could use the boat. We brought it in on Monday…on Friday I had to pick it up with no work done. (Two months later – THEY STILL HAVEN’T REPLACED THEM) 4. Once we got the boat back (again with nothing fixed) we discovered a number of things needing replacement; new trailer jack (couldn’t raise if off my truck), compartment hinges, etc. Nothing earth shattering, but concerning. 5. A week later I checked the pressure on the trailer tires and noticed a large gash in the sidewall of one tire and obvious wear in the others. After $600 out-of-pocket, we had new trailer tires. 6. Called Larson to see if they would help with any of my out-of-pocket costs which was now over $700, not counting the trim gauge and toggle switch. Saleswoman Crystal said she would check and call me right back. Since I hadn’t heard anything, I called back over 4 hours later and learned Crystal was now out on a boat test drive with a new customer. To date I have never received a call back from her. 7. Over the next couple weeks I had come to know Jeff, the new sales manager. After he explained he is replacing the “deficient” manag

Friendly, knowledgeable, honest & upfront!! I highly, highly, HIGHLY recommend A1 Transmission!! My car now brakes like a dream! Thanks guys!! Trina M. Fort Lewis, WA

I needed a replacement on my keyless entry due to overuse and I took it to the dealer thinking it would be something simple. The time and fee quoted seemed high and I called Moose's. The price they estimated seemed reasonable and they did the work for me. The final bill was over half less than the dealership quoted. The shop is beautiful and they focus on service. Marsha M. Puyallup, WA

I’m very pleased with Northshore Automotive. It’s the only place I bring my cars to for maintenance. Why? They do excellent work, they have reasonable prices, and they have excellent customer service. It's one of those things you just want to keep it for yourself, but I guess I have to share. I would not go anywhere else!

We hired Bryan to come out and install a fuel pump in our Classic 57 Chevy in early July. He promptly came out,,,,,,without calling. We had the fuel pump and my hubby (who is 80 and legally blind) had taken the old one out. We just needed Bryan to put the new one in. He did this. He hooked up the gas lines, we paid him and he left. 2 days later we went to take the car out and the gas lines were leaking badly. We contacted Bryan,,,,,,he said he was hired to install a fuel pump not hook up gas lines..????? We have been in touch for nearly a month now,,,,,he had a family emergency, he has to check his schedule, etc ,,,,,and now he won't even reply. I do NOT recommend this guy if you want a guarantee on his work.

After calling around and getting help from family and friends I decided to have my wifes 2009 Grand Caravan towed to Aamco in Puyallup. Actually, they towed it for free. I knew it needed transmission work, because it wasn't shifting up out of 2nd gear. They did some diagnostic stuff, which was also free, and found that the solenoid pack for the transmission was not operating properly. The reason I decided to write this review is because I don't know anything about transmissions, and they could have told me anything they wanted to, and I would have believed it. They didn't though. They could have told me I needed a whole transmission rebuild and I would have just said okay. What they did do was be honest and only recommended that the solenoids be replaced along with a transmission service. WOW!!!!! An actual honest shop. We are sooooo inpressed. Insread of $3500.00, we only paid $593.72, and the van drives as good as new. We will definatly be doing all of our repairs at this shop in the future and they get our thanks and highest recommendation.