Auto repair service near Dacula, GA

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

BEWARE!!!! POOR SERVICE DEPARTMENT!!! This is a terrible service department. They caused over $2,000 worth of electrical damage to my Expedition and refused to fix it. The service manager is not helpful at all. I dropped it off for very expensive coil replacements and got it back with a fried fuse box. They don't care about their customers.

A friend of mine recommended Nicks Wrenches to me. Said he was the best and honest too. I had a 1994 Toyota 4Runner in need of repair. It was constantly running hot and I couldn't take it anywhere without carrying a jug of water with me. I didn't have much money so I kept putting having it repaired off. Finally, I broke down and called Nick. I took it to him and got a sense that he was indeed an honest man, hard to find now days in the mechanic field. Not only is he honest, but he knows a heck of a lot about cars. He ended up having to replace my radiator and a few other things. It ran great after that and I felt he gave me a very fair price. After that, with my SUV being so old, I kept having to take it back for other various repairs. The last time I drove that SUV was when I took my ex husband to the airport. He was moving to San Francisco. On the way back, my SUV broke down. Nick had someone tow it to his shop. I forgot what it was this time but he repaired it. When pulling out of his shop, my brake line broke. This was the end of my beloved 4Runner. Nick was in the process of re constructing the brake line when he told me it was best if I sell it because it was starting to be one thing after another. I took his advice. Nick let me keep my truck at his shop until it sold. He also lent me a car he had that he occasionally lent out to customers so I could get back and forth to work. My truck finally sold. I will be forever grateful to Nick and all he did to help me. I have a new car now, but I know if I ever need any work done, he's the one I want working on my car. Thank you Nick for all that you did to help me. I will always be grateful!!

This was the car lot that helped me get my car with finance, they were good to me and it helped me get a nicer car than the lots I went to in Gwinnett. Mr. Shed was a good help to me getting my first cadillac and i am so glad i went to them.

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

DO NOT BUY A CAR FROM THIS COMPANY!!!!!! The salesperson is quite rude and unprofessional. He agreed to one set of financial terms, then later attempted to change the terms. He engaged in verbal sparring, and ultimately hung up the phone while attempting to resolve the situation. BBB has an alert for this company.