Auto repair service near Duluth, GA

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

This was the car lot that helped me get my car with finance, they were good to me and it helped me get a nicer car than the lots I went to in Gwinnett. Mr. Shed was a good help to me getting my first cadillac and i am so glad i went to them.

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

DO NOT BUY A CAR FROM THIS COMPANY!!!!!! The salesperson is quite rude and unprofessional. He agreed to one set of financial terms, then later attempted to change the terms. He engaged in verbal sparring, and ultimately hung up the phone while attempting to resolve the situation. BBB has an alert for this company.

Serving our customers for over 7 years! Fast, Friendly and Honest is what we are described by. Our logo Protect the Air Emissions, shows that we are concern about the environment and our Green Planet!

Me and my husband went by Versatile Collection last Wednesday at meet with the Salesman name Ali. Let me start this by saying he stinked like cigarettes. 2nd before showing us a car he interrogated us with a million questions. It felt like a interrogation, we buy cars every 2-3 years so we know the basic line of questioning but this was very unorthodox. Then after seeing a add online for a Hyundai Genesis he tells us his "manager" made a mistake and it's $2000 more then the advertised price. I will be contacting the BBB and auto trader about false advertising. Then when we called him out on it he begun to be arrogant and angry. Not too mention we called before coming in and confirmed the price. We were ready to buy since I been looking at the car all day and had my husband take off work early just so we can get the car. We did end up buying a car that day from another dealer who does not play bait and switch games. Versatile Collection did have a Very nice location, very nice selection of cars, but needs a better sales staff. We choose them because of all the positive reviews online SORRY but we can not say the same. Stay far away from Versatile Collection in Roswell and Ali cause they will try to pull a fast one on you and rip you off.

sold me a car that they rolled back he miles on , took the car battery cable and than hooked it back up so it would pass emission test , 2 days later the check engine light came back on . I could go on & on . dont buy a car from them they are crooks.....

We provide customer friendly automotive repair service for both domestic and foreign automobiles, light trucks, vans, and SUVs - Mercedes Benz.