Auto repair service near Collinsville, IL

I was taking care on time and all went well

The service was good and I liked the quick check they did on everything and sending me a report of what I may need done in the near future. The only thing I didn’t like was the price when I asked about a tire rotation. They wanted 65 bucks to rotate the tires which is absolutely to much.

Great people work here. I took in an old 1972 351C block because of some stuck bolts I couldn't get with my tools at home. They got it off with no problem, they didn't charge me for anything. I had planned on paying for the use of the tool and a few minutes but they wouldnt let me. Definitely where I am taking my business from now on.

The warranties are worthless as you have to pay for your labor if your car breaks down. I had my car for less than a month and the radiator had to be replaced. I paid over 4000 for the car and still had to cough up over 100 dollars toward the repair. Rovan paid the difference not the warranty. It has been less than a year and the timing belt has broken on the car, lesson learned. I will never ever buy a car from this delearship again and veer people somewhere else.

Our truck broke down last week and was put in this shop for an alternator. I was told they would consult with me before doing work on the truck. I called several times, ( a cell phone because the shop number is disconnected ) but my calls were ignored. After 5 days in the shop, I finally talked with someone who told me the work was done and the truck was running good. I picked the truck up, got on the highway to come home and broke down again. Surprisingly enough, my calls were ignored again when I tried calling the shop. I left a message and told them I needed them to return my call, that was yesterday afternoon and still no call. It costed an additional $75 to have the truck towed to my house in Shiloh. After it was towed to my home, we raised the hood to try to jump the battery. Noticed the alternator wasn't changed, but our new battery was replaced with an old one. I strongly suggest you find a different shop. This place is a rip off. We will be talking to an attorney about our experience.

Our car is two years old and had about 10,500 miles on it at the time this happened. Auffenberg Hyundai changed our oil and did not put oil in the car before letting my wife drive off. She drove 2 miles. She took the car back and they basically put oil in the car and rushed her out as to keep things quiet. After I got involved they wrote a letter stating Auffenberg will cover the engine to 100K miles but according to the warranty if I have a problem and have to take it someplace else it is not covered if it is deemed lack of oil is the cause. I asked them if they would do a complete engine tear down to inspect and they stated that if they did not find anything wrong they would charge me $2000. I then asked for a new engine. They said if they did that it would be a "Like Kind Quality" (LKQ) engine. I later found this meant it was going to come from a salvage yard. This is all for a problem they caused. And in the end we still had to pay for the oil change! Do not use their service department! Or for that matter buy a car from these people!

Looking forward to get them done i will give review when my truck has been repaired. Ronzell / janice turner. I will be coming into your dealership today at granite city. SO FAR SO GOOD !! HALLELUHAH. My truck will get work on monday.