Auto repair service near Joliet, IL

Keith’s has been been our go-to automotive needs for the last 15yrs. Keith has been a trust worthy consultant for all car needs.

I took my 2002 chevy pickup for an oil change on9/9/14 at that time I was informed needed to replace tie rod end replacements @ a cost of 637.00 which I paid. After paying I return home and on my table I had a 75.00 off any service of 600.00 or more card from Bartels. I call the Oswego store and request the credit and Devin (Manager) did so, as credit to my account. I returned a month later for a brake inspection, and was told by Shawn McDowell I needed everything, brake pads rotors calipers etc.I told him I did not believe that to be true.I took my truck and had my brake job somewhere else which did not require the extensive work as quoted at Bartels. Still having a credit of 75.00 I took my truck for a oil change, upon completion I was asked for a payment of 20.88, I replied take it from the credit I have .I was told by Shawn McDowell You can't use it for that! By this time I realized I had no other form of payment with me, at that time I said I would run home and get it, mind you I live less than 1 mile away, then I'm told we can't let you take the truck. By this time I am fuming. I then have to call my husband who is very ill with fatal cancer and in a hospice bed because he cannot get up without assistance, and ask for our credit card number. As I am leaving Shawn smiles and says the general manager will be in on Monday. Monday comes I talk with Devin, made him aware of the situation and DEMANDED my 75.00. I also asked for the owners contact information,I was given the number to another location. I have been a customer for over 10 years. I will NEVER return there again. WORD TO THE WISE! WHO NEEDS CUSTOMER SERVICE LIKE THIS.

I brought my car in for a diagnostic and they gave me over a quote for over $3,000 in repairs. I took it down the street for a 2nd opinion and half the things they said were wrong was a lie. Had my car repaired where I got thr and opinion for less than 1k. It's been 6 months and not a single problem. A dealership and repair shop run by conmen. Color me surprised (NOT)

Stretch (Bob Zimmerman) Amazing kind person. Can fix anything. Restoring a 63-67 Corvette, his specialty, or a daily driver. I've known him for since the mid-70's when he worked with Richard Buxbaum. Classic Motors (corvettes) in Hinsdale. Best mechanic on the planet!!

Do you drive a Toyota, Scion, or Lexus? Your Safety Drives Us! M & M Import Maintenance has been providing top-notch auto repair for Toyota, Scion and Lexus vehicles in the Western and Southwestern Chicago suburbs since 1997. Client safety and service satisfaction is our number one priority. Our expert mechanics are ASE Certified and veterans of Toyota cars with in-depth knowledge. We use only Genuine Toyota Parts. Our clients are loyal to us; they know we work with sincerity and integrity! We provide comprehensive auto repair services for your import vehicle: +Oil Changes/Transmission Service +Brakes/Shocks/Struts +Alternators and Starters +Electrical Diagnosis and Repairs +Timing Belts/Water Pumps +Schedule Factory Maintenance +Air Conditioning Service and Repairs +Check Engine/Emission Related Diagnostics +and much more... If you live in: +Naperville +Aurora +Oswego +Plainfield +Wheaton +Warrenville +Lisle +Downers Grove +Woodridge ...and are looking for a mechanic you can trust, give us a call.

Naperville Automotive Solutions is a repair and maintenance facility that services all makes and models of vehicles.