Auto repair service near Mascoutah, IL

Thank you Dave they did a good job

Good job thank you

I have always had great experiences with the work and staff and Spirit One. However, the labor cost felt high to me the last time I took my car in and unnecessarily long for the work being done. I had a battery replaced, oil change and new wiper blades put in. I was charged $250 dolllar in labor costs. While I trust the work being done on my car is high quality, the cost of having the work done is unreasonable. I will be looking for another shop to use in the future.

I took my car in to get the brake calipers inspected because I kinda knew what was wrong. Well they stated I needed brakes and rotors all around, and a right rear caliper. They wanted so much money for it all that I asked just for the caliper to be replaced and the guy told me No I had to get it all done or it was gonna be a liability to their Shop which is totally not true! They just wanted that $1600 for brakes and rotors which is ridiculously high. Took my car somewhere else and my front brakes didn't even need changing.

I just had to take my car in for a handful of repairs and maintenance issues. The people were very friendly and easy to work with. They were also honest (a rare trait in auto mechanics) advising me that some of the maintenance tasks I mentioned weren't actually necessary at this time. And when a part didn't arrive in time to be installed, they gave me a loaner car to use overnight. I didn't have to miss a single day of work. Great experience!

5 stars as always!

Our car is two years old and had about 10,500 miles on it at the time this happened. Auffenberg Hyundai changed our oil and did not put oil in the car before letting my wife drive off. She drove 2 miles. She took the car back and they basically put oil in the car and rushed her out as to keep things quiet. After I got involved they wrote a letter stating Auffenberg will cover the engine to 100K miles but according to the warranty if I have a problem and have to take it someplace else it is not covered if it is deemed lack of oil is the cause. I asked them if they would do a complete engine tear down to inspect and they stated that if they did not find anything wrong they would charge me $2000. I then asked for a new engine. They said if they did that it would be a "Like Kind Quality" (LKQ) engine. I later found this meant it was going to come from a salvage yard. This is all for a problem they caused. And in the end we still had to pay for the oil change! Do not use their service department! Or for that matter buy a car from these people!