Auto repair service near Steger, IL

I went in for an oil change and once I got home I noticed my tire pressure was still low and none of the fluids were replenished. This didn’t particularly upset me, mistakes happen I completely understand. What upset me was that when I called back, I told Mike my situation and he responded “well how do you know they didn’t fill the air and fluid?” in a very sarcastic and demeaning manner. Obviously, if the tire pressure light is on and there is no windshield wiper fluid right after the service, they didn’t do it. As a younger woman who is unfamiliar with the ins and outs of cars, this left a bad taste in my mouth because I’m sure an older male familiar with vehicle maintenance wouldn’t have been treated like this. In addition, they automatically assumed I wanted to most expensive oil change. I never authorized this nor do I usually get the most expensive one. I used to be a repeat customer but at this point I’ve lost all trust in this business. Although, I will say that James is always very helpful with any and all questions I may have.

Wrench was right on time and Scott Giller did a brake inspection and even diagnosed my airbag problem for me. I trust Scott with my car. Gale Rogers

I am so glad I found this shop! They do quality work for a very reasonable price. And their customer service is fantastic. Professional, and accommodating on every level. If you live, or work in the area these guys are where you should be taking your vehicle for service.

Great people who tell it like it is. Honest, clear, professional and personal care you know you can trust 30 seconds after walking in. My first visit cost more than I had hoped, but I left fully satisfied and confident in the work done. I came in on a referral by a long time customer and expect that I'll also be recommending Doc Motor Works for years to come!

I would not trust my money with anyone else. I get treated fair every time I talk to Jim or his salesmen. They are truly honest and will tell you every single detail they know about the vehicle, instead of ignoring your question like a lot of other people. The prices are extremely cheap, always under KBB value. I originally bought a 96 Saturn off of Jim in 2004. It had 170,000 miles and it made it to over 230,000 miles in 2010. I ended up trading it in for a newer Saturn and he gave me another great deal! I got 6 years out of a $1,600 vehicle. Beat that!!

I am Kevin, and on 2/20/12 i had just purchased my 99 ford Taurus from STANDARD AUTO ON CHICAGO ROAD AND SAUK TRAIL. for me the car was all of 10 hours old. approx. 2 weeks after my praise for standard auto was posted - the car broke down due to an engine block crack. when i asked Steve to do something about the fact he knowingly sold me a bad car - he refused. Steve, Sue and all of the staff at standard auto give you their very best until you have paid for and driven your car off their lot - after that - you are nothing to them. This man and his band of merry thieves will take your money and ignore the problem they caused. i officially RECANT my previous praise of Standard Auto! BUYERS BEWARE OF STANDARD AUTO SALES - if you buy from them you will be back on the bus with me!

Auto repair and maintenance