Auto repair service near University Park, IL

Great people who tell it like it is. Honest, clear, professional and personal care you know you can trust 30 seconds after walking in. My first visit cost more than I had hoped, but I left fully satisfied and confident in the work done. I came in on a referral by a long time customer and expect that I'll also be recommending Doc Motor Works for years to come!

I went in for an oil change and once I got home I noticed my tire pressure was still low and none of the fluids were replenished. This didn’t particularly upset me, mistakes happen I completely understand. What upset me was that when I called back, I told Mike my situation and he responded “well how do you know they didn’t fill the air and fluid?” in a very sarcastic and demeaning manner. Obviously, if the tire pressure light is on and there is no windshield wiper fluid right after the service, they didn’t do it. As a younger woman who is unfamiliar with the ins and outs of cars, this left a bad taste in my mouth because I’m sure an older male familiar with vehicle maintenance wouldn’t have been treated like this. In addition, they automatically assumed I wanted to most expensive oil change. I never authorized this nor do I usually get the most expensive one. I used to be a repeat customer but at this point I’ve lost all trust in this business. Although, I will say that James is always very helpful with any and all questions I may have.

I am so glad I found this shop! They do quality work for a very reasonable price. And their customer service is fantastic. Professional, and accommodating on every level. If you live, or work in the area these guys are where you should be taking your vehicle for service.

Wrench was right on time and Scott Giller did a brake inspection and even diagnosed my airbag problem for me. I trust Scott with my car. Gale Rogers

I found that Bob is one of the most honest mechanics that has worked on my car. That is one reason, I will return to him to work on my car. The other, which is also important, I am very satisfied with the work he has done. I will be returning to him when I need additional repairs.

I would not trust my money with anyone else. I get treated fair every time I talk to Jim or his salesmen. They are truly honest and will tell you every single detail they know about the vehicle, instead of ignoring your question like a lot of other people. The prices are extremely cheap, always under KBB value. I originally bought a 96 Saturn off of Jim in 2004. It had 170,000 miles and it made it to over 230,000 miles in 2010. I ended up trading it in for a newer Saturn and he gave me another great deal! I got 6 years out of a $1,600 vehicle. Beat that!!