Auto repair service near Florence, KY

Whether you need routine maintenance, engine diagnostics, or new brakes, we’ll keep your car running strong without taxing your wallet. Our services and repairs are performed by ASE-certified professionals, and we guarantee our work – nationwide. And, because we value your time as well as your business, you can access free WiFi in a comfortable lounge area while your car is serviced, or take advantage of our free shuttle service and loaner cars. Not sure what your car needs? We’ll track your maintenance history, and can let you know which services your manufacturer recommends. We can take care of you on the road as well, with affordable road hazard services. We’d appreciate the opportunity to earn your business. Give us a call at 859-371-8300, or schedule your service online at http://www.richwoodautomotive.com/schedule-appointment/.

In July they installed catalytic converters on my suv, then in Oct I found a missing dipstick tube which aloud water to enter the engine oil and blow up the engine.

Sooo helpful! Best mechanic around! Super affordable! Explained everything so clearly! This is the only mechanic I’ll use for now.

Serving Northern Kentucky for almost 50 years!! We work on Asian, European and Domestic cars and truck. We also repair diesel trucks. Our Same day service and a 36 month /36,000 mile warranty will keep you on the road. We have 17 bays to get you in and out. Honesty, Integrity and Quality is our Priority. Let us serve you.

My 2010 VW with over 100K drives like it was brand new. They analyzed the problem and fixed it with VW parts. Makes a big difference. If you have a German vehicle and don't want to take it to the dealer. This is a great full service option.

URB garage is definitely the place to get your car checked out and fixed. Great customer service. Much appreciated it.

I must say that I've never dealt with a repair shop that has been totally helpful and honest, until now. Jeff is a real stand up guy. If you need great car service this is the place.

Purchased a new Chevrolet from the Joseph Family a Z71 truck traded in my Ford F-150 had owned a 2003,2007,2010 went to chevrolet for the best price and i like the looks of the chevrolet Z71 model, the service dept did a great job working with Mr,Tom Conway my sales specialist to install options. Sorry to see the Fords Go but Chevrolet discounted on the front end of the truck, and was discounted with rebates and gave me all the rebates , Ford had rebates but wanted to lower the trade in price the same amount of the rebate on my trade,so with that being said i purchased the chevrolet and had service install some options on my new chevrolet to make it a apple to apple truck trade. Great custmore service sales parts and service and staff,great attitudes from staff and GM of new car and truck sales true to form in all they do no games.

My experience was AMAZING with Evan's. They are professional and so prompt. They got me right in and gave me continuous updates. Also, they seem very affordable, I have been ripped off by my dealership before and I trust these guys. Evan himself even shuttled me back to work, which was so nice not having to ask someone or worry. I am from out of town and now have a go-to car shop! I would highly recommend them :)

I feel the repair work done on this return visit should have been addressed when I first brought the vehicle in for an oil change. Fortunately, I caught the repair issue when I read the inspection report.

I’ve gone to Auto4n many times, for oil changes, repairs, brakes, and other services. There’s no one else in Cincinnati that I would trust with my Mini. They are honest, transparent, and friendly. Plus they give out great freebies to their customers! Shirts, beer glasses, even sunflower seeds!

Unfortunately zero stars is not an option. I would strongly discourage anyone from using this shop. The owner overcharged me, and lied repeatedly after causing damage to my vehicles safety system with his poor work. The only good part of the experience was knowing that I will never go back there, and I hope that this review will dissuade anyone else from giving money to this weasel.

I have taken my car there a few times. They have always been honest and straight forward with me. I have a decent knowledge of cars so I have a clue when people are not honest. I even sent my niece up there when she had car trouble. A 20 year old college girl with no automotive knowledge. They replaced her spark plugs and did not try any "add on" charges or phantom parts. They could have easily gotten away with it. Not many shops are that honest.

Was quoted over $1,100 to replace an alternator on my 2004 Land Rover Discovery. Was told the price for the alternator was $600+. When I questioned John the mechanic about the price and told him a new one on Atlantic British was $290, he told me their shop won't compete with on-line discount part supplier. On top of that, 5 hours for labor at $500. If anyone knows Disco's, replacing the alternator is the most accessible part on the engine. So disappointed in the quote, I paid $125 for the diagnosis and towed my car to another mechanic. These guys are despicable. Avoid at all cost.

Service was good at first. A driver took us to a restaurant while our car was being serviced. We had to pay $313.00 for a new control arm. Once we started to go home the car started making a terrible noise. We took the car back, and we were told that it is like a new shoe; drive it for 1,000 miles, and it would be ok. The farther we drove the louder and rougher the car became to control. We got off the highway, because we could not go more than 35 miles an hour without the car shaking tremendously. When we turned the corner at Gettysburg and Germantown Streets the tire fell off. The lugs were either too tight, or not on. We had to call AAA to tow our car home. We had called the office to tell them it was hard to steer the car, while we were on the highway, and agin when the tire fell off. The service department was closed, and we had to call in the morning. We called and the Suzuki service department claimed they did not touch the tires. We were given the corporate office number, which is not answering. We are calling the Better Business Office to report the mishap. It ended up being a very bad service experience.