Auto repair service near Lowell, MA

Amazing experience! This was my first time leasing a new car and they truly made it a great one. Their customer service is unlike no other. They took so many extra leaps to ensure that I was getting exactly what I wanted. Down to earth and dedicated group. They stayed until 12:00 midnight for me (including the General Manager, Jared), who is such a great example to his team. A great review does not even do this place justice. Oh, and I failed to mention the absolutely beautiful (and fully equipped, thanks to them) 2014 Passat that I am now a proud driver of!

Turnpike Service Inc. is now under new management. I have followed the mechanic, Patrick from Beverly to South Hamilton and now to Topsfield. He is the fairest and most honest mechanic that I have ever met. He has been working on my 1998 Jeep for over 5 years now and keeps it "running better than new." He has never tried to sell me things that I do not need and will not "replace" parts simply because I feel that they are getting old. He constantly asks me, "when is the part going to break? A year from now or ten years from now?" I never have an answer for him but I find that his answer is always quite sobering. Simply put, why fix something that is not broken? When it (or if) it breaks we can deal with it then. He constantly tells me to save my money! Imagine that!!! He has kept my Jeep running to perfection and I appreciate it greatly. Heck, I have followed him for 3 towns now and I would follow him again! In a way I want to keep Turnpike my little secret but after the way he has treated me over the years I feel that it is only right of me to let the rest of the world know about Patrick too and hopefully he will become as successful as he wants to be. Just as long as I still get special treatment and to the front of what is sure to be a long line in the future. Just kidding, but not really. LOL.....

I went in for diagnostic work regarding my gas mileage, they did full diagnostic and found nothing wrong and spoke with me extensively about it. They didn't charge me for the work, they were fantastic, pleasant, knowledgeable, personable, this was a 5 star car service, I will be going back again and again.

I've gone to Hub Starters for around 3 years now and have had a good experience every time. Lou works with you to get the problem solved without over spending, and I feel like he's been very upfront and honest in his assessments. Steven Guerrette

Overland was sold back in May 2018 and the new name is Boston Rover Repair I did not know what to expect, I took the car in and Tom figure it out on the spot they really do know Rovers. I can't thank enough Arti and Tom for the fast turn around on those repairs just before a trip, the car was overheating and others couldn't find the issue since the radiator was not leaking. Many many thanks, Mike Lopes, Cambridge

These guys did a great job on my Mercedes, and after all the repair tinted my windows for free and detailed the car!

I needed a new car, looked them up online, came and visited them, decided to buy a car,did all the paper work a day later, after 3 days they decided to let drive the car,30 minutes I left the shop I was driving down route 95, and the "Check Engine" light showed up, it was a 2006 Nissan Maxima. We called the owner of Sega Auto Sales, he told us to bring the car back for him to fix it, the car stayed with him for over 15 days, he could not find the problem, we complaint about it he then decided to take the car top Nissan on Route 1 Saugus, Nissan told us that they could not figure out the problem either, due to some services Sega Auto Mall had already done to the car, Nissan kept the car in their shop for another 3 days and advised me to return the car and get my money back. I requested that to Sega Auto Sales, but the owner of Sega Auto mall refused to honor the customers right to the "Lemon Law". Sega Auto Sales decided to sell me another car more expensive, I accepted because it was a better car, I re-signed all the paper work to aquire the new car, he gave the price of the weekly payments, I agreed to it. A week later the Bank where I financed the car called me charging for a higher payment that I did not agreed with. I told the customers services at the bank, that it was not what I agreed to pay, the bank advised me to call Sega Auto Sales, and straight it up with them. So I did, the owner of Sega Auto Sales was so rude to me, he did not let me talk, and stated that the ammount of money I had to pay was higher because he had to deal with me, because I was a difficult customer. They are rude, unfair, and unfaithfull, they only talk nicely to you until you sign the papers, after that they decide to do whatever they want with your personal information. Please everyone be aware of that, I would not want by worse enemy to go thru what I did with them. read less

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.