Auto repair service near Mansfield, MA

all good

Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI

It's so hard to find an honest repair shop, but that's what you get at Elite. No nonsense, honest assessment of your car's problem, with no upselling or exaggerating. Just the facts, with quality service and parts, at less than dealership prices. They do specialize in Toyota/Lexus, but I've brought my Hondas there for years and have been very pleased. I've found a place I can trust, and that's where I'll bring all my family's vehicles.

I have known this company for over thirty years and have bought many cars from them. I have always been treated fairly by their professional staff (Mr. John Valenti and Sean (manager). I just purchased a new Range Rover and absolutely love it. Currently in the middle of getting another one for Florida. Peter Waterman

I can't give enough praise to Luis and Dina. I lived in MA for three years from '05-'08 and took my '99 VW Passat there for EVERYTHING it needed during that time. New brakes, regular oil changes, even a serious collision. Fast forward three years: I'm living in California and involved in a class action lawsuit against VW because they make terrible cars (Google Volkswagen water egress, you'll see what I mean. P.S. - don't ever buy a Volkswagen) and Luis and Dina help me get old invoices and documents that I've lost long ago.

Hands down i give this shop the best mechanics in Somerville/ Boston area. I take my car herre when ever there's a problem and they always quote me a fair price and do great work. Also, it's so nice to find an honest mechanic. If you need work done to your car come here. you won't be disappointed.

I've been a customer of Andre's owner of Dana's Auto Care for years now. He's an excellent mechanic and is honest!!!!

Whatever you do don't complain about the service you receive or they will blacklist you. I had an appointment scheduled to drop off my new Maxima for an oil change. After driving all the way to the dealership I am then informed by the service technician that they refuse to service my vehicle under warranty anymore because of a negative review I had given them on a customer survey I had received from Nissan after my last visit. They flat out handed the keys back to me and said if your not happy here then we suggest you go elsewhere. I was completely shell shocked and totally disgusted by the service technicians uncaring and callous attitude. When I asked to speak to a manager I was conveniently told he was not there. I then proceeded to let them know that I planned to contact Nissan Consumer Affairs about their unethical and discriminatory practices… and they said go right ahead. I have never heard of a business banning a customer from their establishment because they had a complaint about the service they received. It was bad enough that Sullivan Brothers never once reached out to me to apologize for the original issue I had but somehow in their infinite wisdom the best thing to do with an unhappy customer is to show them the door.