Auto repair service near Raynham, MA

Do NOT buy a vehicle from this dealer!!!!! Larry Cull, the owner here, told me that the car I was interested in had only had a few minor tune ups needed and when I asked for any repair records, I was told there were none due to the repairs being so minor. When I purchased the car and went to pick it up, I found they hadn't even put enough gas in it to get it the ten minutes home. When I began driving the car, I started smelling a horrendous oil scent any time I drove it which got progressively worse over two days. When I opened the hood, oil was running down from where the dipstick is. I checked the level four times when it had cooled and found the oil had been grossly overfilled and was bubbling up out of the dipstick holder when it warmed and expanded and that the oil on top was cleaner than that black oil at the bottom. I brought it back and had them do a REAL oil change, as they were supposed to have done initially and had obviously only put new oil on top of the old oil. One month later on Christmas night, it broke down on the side of the highway and had to be towed. Upon the mechanic taking it apart to diagnose the problem, they found that the dealer had done shoddy repairs such as putting a thermostat in with glue since it was the wrong thermostat for this car and replacing the radiator with a low model one not specifically for my car. As they went further in, they told me they strongly suspected the dealer had put Stop Leak in the system to cover up a head gasket problem. I brought this paperwork to Larry Cull to which he replied "You can file whatever complaints you want. I've been doing this a long time and I'll win." He would not help in any way other than to say he'd repaired a 'minor leak in the oil filter as a kindness' which was a complete lie and then opened up a folder with repair notes which he lied initially and said he did not have. The offer he made was to fix the car himself and I could pay HIM in installments for it, which is only him benefiting even more for selling a faulty, broken car. At the end of this ordeal I had to take out another loan to pay off the $3500 worth of repairs needed that the dealer hid. I would advise everyone to steer clear of this horrendous deceitful dealer.

I had my vehicle towed there to be worked on and Billy the owner said he would get it done that week. 4 weeks later it still is not fixed he refuses to return calls . No one picks up a phone in office at all so you can ask what is going on .Last week I went there he said give me two days I will have it done , called and went there on Friday (two days ) and no one was even working . Called left a message no returned phone call. I called today no answer I left a message that if I don't have my car buy wednesday I will report it stolen. I can't even go pick it up he has my keys !!!

Today is 09/16/2020 Poor service the mechanic/ owner starting cursing at me and telling me he doesn't have time for service that I paid for. I work down the street and come here often and for the teller to apologize for something he didn't do because I'm a good known customer is uncalled for. His attitude sucks and customer service is even worse. I wouldn't recommend them at all and they are over priced and I still paid . Never again.