Auto repair service near Medina, MN

Dropped my vehicle off the night before my appointment for an oil change. The vehicle still wasn't done by the "when needed time." The vehicle was complete right at closing time. The explanation was a bunch of excuses until a different service write came over and explained exactly what happened. Normally wouldn't be an issue for me but I needed my vehicle by a certain time that day. I've been going here for 13+ years so was slightly disappointed by the lack of explanation and inconvenience.

A+ Service! Steve's Auto World MG started a Concierge service with my park n ride. I had them do an oil change. They picked my car up while I was at work. They texted me a detailed car report. Then they called to let me know I needed a tire rotation so I had them do that. I got back to the park n ride at the end of the day and there was my car in the same spot. The receipt was on my dash. They had washed my car AND vacuumed it out! I found a complimentary bottle of water and ice scraper in my cup holder. It is the little things that make a huge difference. I would certainly recommend Steve's Auto World! April T. Rogers, MN

This is the most dishonest mechanic around. If you are considering using them don't be fooled by their 5 star rating on their company page. They delete negative comments here and on facebook. They charge you for repairs that were never completed and then when you bring your car back, they charge you for more repairs. If you don't make the repairs they void the warranty. They have the worst customer service I have ever encountered.

Job took 2 separate times after the first time they didn't fix properly. $3600 later here I sit. With a vehicle I am not sure is going to work. Also Chris is AWFUL to work with. Slow lies and is very rude. AVOID IF POSSIBLE