Auto repair service near Troutman, NC

The salesman (Don McGee of Trading Post in Conover, North Carolina) told us we were purchasing a 3rd party warranty and upped our price by $2000 "for the warranty" but no warranty was every purchased. When I first made my purchase in November of 2014, my wife and I walked out considering this one of the easiest and most efficient car buying experiences of our lives. We traded in our minivan for full value and upgraded to a nice SUV. We settled on a price in the $11,000 range and Don McGee shook my hand and went to find out about lending options. Then, after discussing it with my wife, we requested an additional warranty. Don tried really hard to talk us out of it, not sure why. But, since we were spending so much to begin with, we really wanted to have the peace of mind of a warranty. So, Don agreed to a 3-year, 50,000 mile warranty through their 3rd party warranty company (AUL) and tacked on an additional $2000 to the sale price as a result. We signed all the paperwork where Don told us to sign and drove away in our new SUV. Per Don, the warranty people would mail us the details of the warranty within a few weeks. Over the next three months, we called several times because we hadn't received the warranty information and Don assured us "I'll get right on that" and that the paperwork would be on the way. Last week, a noticed a leak under the hood so we called Don again. Suddenly, his manager calls us back stating, "you didn't purchase a warranty, you signed paperwork saying there was no warranty, and you're out of luck." He said the best he could do is "write Don up" which, since Don weasled and extra $2000 out of us for absolutely nothing, is not going to amount to much I'm sure. So, the experience was great right up until we realized they are lying, stealing snakes that have no qualms about taking $2000 out of your pocket.

They replaced the starter with a new Bosch motor and replaced some parts on the convetible top mechanism with great results. Gave additional advice on how to better operate the roof. Consistently professional and friendly service. Timo Aittola

Thank you for the excellent service 5??????????. However, the receptionist, who seemed to have a chip on her shoulder and frequently mentioned her job title in an unprofessional manner towards a couple of the customers . I hope this can be addressed to enhance the overall experience. The idea is to attract customers not run people away!

Very friendly and honest. Serpentine belt failure shredded lower radiator hose. No part available locally so car basically disabled. Kim drove me over to car rental facility. Remained in parking lot until sure I was in a vehicle. Part came in late on a Friday and car repaired. Shop closed Saturday but Kim gave me personal cell number and told me to come pick up Saturday morning so I could turn rental and save a few $$s. I asked questions about servicing another VW I have and they were upfront and honest about needed service and recommended intervals.

Awesome service as always

Full service Auto & Diesel repair.We service and repair all makes and models of cars and trucks.AnYthing on wheels! Heavy equipment also. CAT certified. Fast,affordable quality work. 0% mark-up on parts and 1/2 the labor rates of most shops and,in total, 1/3 what a dealership will charge you.Keep more your money in YOUR pocket not someone elses! Honest,reliable,courteous service. NO PARTS MARK-UPS!! No charge( free)diagnostics when you have repairs done here. Extended hours available on request. Pick up/drop off available. Call for a FREE estimate today! 704-933-7939 SHOP or reach us anytime by cell and we will be there for you 704-431-0192 CELL We strive to let people know that there ARE,still, honest,reliable,affordable repair shops.We are proud to be one available for you. Stop jumping around from shop to shop trying to find a fit.Looking for someone to treat you right.Someone to care for your vehicle and your wallet as if it were their own :) When you have one shop,for all your needs they get to know you and your vehicle,saving you time and money in the long run. We also repair,refurbish and paint Bobcats,skidsteers,loaders,dozers,semi-tractor trailers and,again,we do NOT mark up parts and we charge standard rates no matter what make and model your vehicle is.Gas or Diesel. _______________________________________________________________________ Tags:Oil Change and Lube, AC and Heating Repair, Alignment Repair, Alternator and Starter Repair, Auto Inspection, Auto Repair, Brake Repair, Cylinder and Block Repair, Diagnostic Services, Engine Repair, Fuel Injection Repair, Mufflers Repair, Radiator Repair, SUV Repair,Tune up, Exhaust Repair, Fleet Services, Catalytic Converter Repair, Steering Repair, Suspension Repair,Timing Belt Replacement, HeadGasket,A/C MAINTENANCE & REPAIRS,BELTS & HOSES,CLUTCH,BRAKES,COOLANT SYSTEMS ALTERNATORS,CHECK ENGINE LIGHT,CV AXLES _______________________________________________________________________ Acura,Audi,Buick,BMW,Cadillac,Chevrolet,Chrysler,Cummings,Detroit,Dodge, Ford,GMC,Hennessey,International,Jeep,Lincoln,Navistar,Ram,Saleen Acura,Daihatsu,Datsun,Honda,Infiniti,Isuzu,Lexus,Mazda,Mitsubishi,Nissan,Scion,Subaru,Suzuki,Toyota,Yamaha.