Auto repair service near Merchantville, NJ

I had a problem with my 2018 Audi where my "check engine" , cruise control, and traction light kept flashing. Very helpful Dylan at front desk, Josh ( mechanic) was informative. He did not charge me at the end of the diagnosis, solved the issue. I recommend these techs to everyone. But especially to those who do not know much about Audi's and do not want to be taken for an (expensive) ride.

1

This place has changed a lot. It is not the same as when I first started coming. Under new management, and I noticed new employees also. The service just isn’t as great as before; it has gone down. There’s no more friendliness or professionalism. When you ask a question, it feels like they either don’t know the answer or just refuse to answer and give you a blank stare. It’s so sad when companies go from good to bad because people just don’t care about their customers or clients anymore. But I will not be bringing my business there anymore. It is so sad to see this place go downhill. I wish you guys luck in the near future.

So our experience started out well at Dave's about a year ago, but unfortunately, these last few times have not been a good experience at all. It seems like management has changed, and there are new employees. I took my truck there for an oil change a few times, and the last time the mechanic forgot to connect a plug, my truck kept shutting off on me. I had to bring it back to them, and the guy was like, Oh, our mechanic forgot to reconnect your plug. Then another time, I took it. The mechanic spilled all this oil everywhere, and when I was driving to my destination, my truck started smoking all crazy. Smh, then they charge you for stuff you didn't ask them to do, and they didn't even do it. It was good while it lasted, but I will not be taking any of my vehicles back there again. Also, they don't give off a friendly, professional vibe at all anymore.

Stopped in here with a cousin who had just bought the jaguar XKR to have it checked out and sort out other problemss. Josh was professional and prioritized the job that could be done in the few days we had. After confirming the cost, he put on all new brakes, replaced new battery, and pulled apart the door to diagnose a problem with the locks that was very tricky. He also did complete inspection, gave me a good overview of the car, and didn't come up with any unexpected issues. It's a nice, clean shop that seems like it can handle all kinds of Jaguar repairs. The prices were low and it was 100% worth it.

I came to have my 2004 Ford RV inspected on 10/30/23. To make a long story short, I was not satisfied with the work performed. Upon returning from two trips to the Poconos I spoke to Dave, owner, on 11/29/23. After hearing and reviewing my complaint, I was reimbursed for the inspection, rotor and labor. I respect and appreciate an owner that takes pride in his business and more importantly, the customer. I will continue to have my vehicle serviced there, as I've done since my wife and I purchased it on 11/12/22, for that reason. Thanks Dave. Mario Felder, Satisfied Customer

To determine the source of the Service Engine Soon Sign. His diagnosis indicated that the engine was Mis-firing on numerous cylinders. Would definitely recommend them to anyone in the area looking for total care for their Audi.

My BMW "Road King" runs so good now! It had a total overhaul, had a brain transplant, looked hot & passed state inspection easily. Josh is trustworthy & I really felt like he had my best interests in his mind. The wormanship gets top marks. I recommend!

My car had an issue with the 4WD. Jeep thought it was the transfer case, but I brought to Dave’s for a second opinion as their website states extensive experience with Jeep. After a month total without a car and $3500 of cost, the car unsafe to drive and they didn’t know what to do. I carefully drove the vehicle to another jeep dealership, and it indeed was the transfer case. This experience was unfortunate and unfair. Wish I would have never gone to Dave’s.