Auto repair service near Paterson, NJ

you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.

I have been a customer of Dawson Motors for about 5 years and they have never disappointed me. But just recently they far exceeded my expectations! My work vehicle had broken down for the last time and it was time to replace it. Without my vehicle, I was totally at a standstill with my construction business. My van was towed into Dawson Motors at 8:45 am on a Saturday. I explained to Bill Dawson that I needed a reliable used van. By chance, he had one on his lot and I asked Bill to give me best deal, that without a vehicle I could not work. He got his wife Linda on the finance part, they made me an offer and I took the deal. My wife and I unloaded my old van of all the tools and supplies and headed home. At 2:30 the same Saturday afternoon Linda called me and said the van was ready for pick up! The Dawson's stayed late in order to get me my van knowing how important it was to my business. I could not have believed anyone would have done this, let alone our small town auto dealership. Not only do they have a highly qualified group of mechanics and a customer service oriented office staff, the owners walk the talk of helping customers way above expectations! MANY thanks! J. A. Mainey, Warwick NY

John and his staff are very easy to talk with and explain your car problems with. Nothing is a problem for them and your car is ready when they tell you. Denise Vitiello Hopatcong, NJ

my baby was really bad ,but really bad . but now is like brand new ,thankyou mechanic advisor ......

Worst dealership in Paterson NJ....the owner and his son are lairs, unprofessional and racist. You can not trust these individuals or the cars they sell. I had two relatives purchase cars from them and until this date they cars can not pass inspection because of the many issues the car has after they called themselves fixing it. My sister also witnessed them steal the car batter out of her car that was brand new and the owner said the batter was no good after that was only two weeks old. The owner could not find her new battery after she questioned where her battery was. The owner got upset because she questioned him...he thought he was going to get away with stealing her new battery. Please don't waist your time with this dealership they charm you to buy and assure you that their cars are good and once it's sold they won't answer their phone and try to charge you for a car they know was was no good from the start. My family paid over 5,000 for their cars please don't be the next victim!

I recently purchased a 2000 Jeep Wrangler from Grand Motor Sales, After driving for less then 3 months it started setting a code p303 which should have been an easy fix,but someone put radiator seal into the engine causing the cyl 3 coolant ports to plug solid. This also caused a coolant leak into chamber 3 which set the code for misfire. I would not recomend anyone purchase anything from the used car dealer. I was told by the sales person/owner that this vehical was his brothers. The only reason anyone would add radiator seal to a vehicle is to hid a problem!