Called in the afternoon and got in first thing the next morning. I was... read more Called in the afternoon and got in first thing the next morning. I was in and out within 45 minutes!
During my initial visit I thought I was getting a good deal. My cataly... read more During my initial visit I thought I was getting a good deal. My catalytic converter was stolen and I brought it to Midas to get fixed. When my Dad called for a quote, the Manager Jerome said it would be $1,200. When we got there, that had changed and he said it would be a total of $2,681.75 ($2,299.99 for the part) After speaking to my insurance, they said it would only be a $1,300 job which they got quoted from Toyota. Jerome said this part was from Toyota so why would I be charged $1,300 more?? My insurance agent reached out to Midas corporate and has not received an explanation as to why I was overcharged. I am writing this so other people are not taken advantage of like I was. I do not know how a major automotive repair company to let someone this incompentent manage one of their stores. I was ripped on in a time of need, please don't let it happen to you.
Just called up Brad's Auto Repair to schedule an appointment for my Ca... read more Just called up Brad's Auto Repair to schedule an appointment for my Car after I was referred to them by my Mother and her friend. The phone rang and was answered by a women saying "WHAT" I asked if this was Brad's Auto Repair to which she laughed, called me a dumb ass and hung up. I then thought obviously I dialed the wrong number because certainly no one would ever speak to a customer that way, called back the person on the other end kept hanging up on me??? I do NOT care what type of day someone is having to call someone a Dumb Ass because you are in a fowl mood is Neither Professional or call for. Needless to say I won't be taking my business to Brad's Auto Repair!!!