Auto repair service near Rock Tavern, NY

I have been a customer of Dawson Motors for about 5 years and they have never disappointed me. But just recently they far exceeded my expectations! My work vehicle had broken down for the last time and it was time to replace it. Without my vehicle, I was totally at a standstill with my construction business. My van was towed into Dawson Motors at 8:45 am on a Saturday. I explained to Bill Dawson that I needed a reliable used van. By chance, he had one on his lot and I asked Bill to give me best deal, that without a vehicle I could not work. He got his wife Linda on the finance part, they made me an offer and I took the deal. My wife and I unloaded my old van of all the tools and supplies and headed home. At 2:30 the same Saturday afternoon Linda called me and said the van was ready for pick up! The Dawson's stayed late in order to get me my van knowing how important it was to my business. I could not have believed anyone would have done this, let alone our small town auto dealership. Not only do they have a highly qualified group of mechanics and a customer service oriented office staff, the owners walk the talk of helping customers way above expectations! MANY thanks! J. A. Mainey, Warwick NY

I was very pleased with the friendly service and the price. My vehicle is safe again. Thank you for your expertise to my vehicle repairs. Jimmy O

• I will NEVER bring my vehicle there again nor will I recommend this shop. I had an accident on the 15th of Jan I did not get my car back till the 11th Of Feb. I do not usually drive on highways or distance with this vehicle. Woodcock was recommended by my insurance company. After paying $1000 dollars for repairs I drove my car home. I finally made a trip on a highway and noticed a strange noise and the vehicle felt weird. I went to my mechanic and he said my control arm and strut were bent. I called woodcock and explained the situation. The guy said NO we didn't take it for a ride on a highway, there isn't one nearby. All they did was drive it on the country road at 30 mph. I said are you going to be responsible for the problem. He said NO and it is very unfortunate ... My insurance Company is going to know about this and hopefully do something and Woodcock will see me in small claims court. stay away or if you have to have your car done due to an accident take it to your own mechanic right after they SAID they fixed it.

this service station is great. you will not get cheated here, and they really do quality work. been using them for years, and would not go elsewhere.

I have been in two accidents, one my fault (front end) and the other I was rear ended. My car looked brand new both times and the work was done quicker than expected. I returned after the first accident because I had a loose heat shield and they fixed it on the spot. When I had my second accident, instead of dealing with a third party towing company, I called Superior to tow my car directly to their shop and they answered the phone after hours and the tow guy (really funny, nice guy) showed up before the police did!! Great work, great service. It is hard for me to take negative reviews seriously when they are poorly written, bad grammar and poor spelling. This site even provides you with spell check!! I would not let anyone else work on my car.