Auto repair service near Brook Park, OH

Bubba’s is a SCAM and they prey upon vulnerable seniors and women. My 67 year old mother took her car for diagnostic tests and to have an evaluation. They provided NO paperwork but told her that the problem was the catalytic converter. She paid $450+ to have it repaired. As soon as she drove off, there was a terrible sound and horrible fumes that were not previously present. She immediately returned the vehicle and they told her that she had to pay $800-$1000 to repair an issue with her rear end that was not an issue during her initial assessment. The new problem that occurred is parallel to the recent repair and was no coincidence according to multiple mechanics. They directed her to not even drive on the highway which she had done for YEARS prior to bringing her vehicle to them. When I called on her behalf, I was given the run around and after catching them in numerous, obviously misleading statements, I was forced to pursue other avenues. The only solution the manager James offered was for me to get proof from another dealership that they were the direct cause. This is ludicrous. I plan to pursue this unethical, illegal, conduct to the fullest extent of the law! BEWARE of this place and take your vehicle elsewhere! Please contact The Ohio Attorney General, City of Bedford Department of Commerce, Better Business Bureau, and every investigative reporter and social media outlet if you have had a similar experience. I certainly plan too. At minimum, they should’ve issued a refund. They also did not return her original parts. Enough is enough! This is SAD and beyond unacceptable. SHAME ON YOU BUBBA’S!!!!!!!!

Purchased a certified used 2009 Sentra Fe+ from dealership in Nov. 2012 with 17000 on the odometer. Since that time it has been returned for repairs to the hood after it was found to have been damaged in a previous accident that dealership denies knowledge of. Initially agreed to pay for half but after no communication from dealership or body shop during the 2 week odyssey trying to get it scheduled, and then get it back from body shop, I complained and the repair was done at dealership cost. Now, 49000 miles on the car and I am replacing the front suspension one part at a time, initially it was the stabilizer links and now the control arms need to be replaced. The driver side window switch also needs to be replaced. In 1 year, with a car that has not yet traveled 50000 miles the car has had or needs repairs in excess of $1200. I have since purchased my own car fax and indeed the Certified Used car I purchased was in an accident in Oct. 2011 that according to car fax, required the car be towed. When I purchased the car the dealership presented it to me as in Excellent Condition. I have spoken with the dealership numerous times and they deny knowledge of the accident, and further state they do not run Car Fax or any history checks on a Certified used car, even though they provide a Car Fax guarantee. The dealership is willing to invest half the cost of repairs which just happens to be the amount any other garage in Elyria would charge to do the repairs. I do not believe the added cost of purchasing a Nissan Certified vehicle buys you anything. Even with the added cost you should still approach the purchase as if the dealership is going to take advantage of you. I have contacted Nissan USA, they also deny the Car Fax report of previous damage and have since told me it is between me and the dealership, they can offer me no assistance. I have filed a claim against Abraham Nissan with Nissan USA and I further plan on reporting this incident to the BBB as well as explorin

The trouble shooting and eventual isolation of the problem was excellent. Now I know where to go to receive resolution of a part that's still under warranty at another facility.