Auto repair service near Saint Paris, OH

My wife went back to her parents’ home so our children could visit Grandma & Grandpa in Bellefontaine, OH. On the way there, the power brake booster failed on our 2004 Ford Expedition. My wife scheduled an appointment with the service department at Anderson Ford. They replaced the brake booster, but in doing so, also damaged the Fuel Evaporative Canister Purge valve & bent the secondary stop switch on the brake pedal so badly, the cruise control wouldn't even work anymore! After my wife arrived home in Dubuque, Iowa, I personally contacted Nick Morris (Service Manager) and he said that he talked to the owner (Wilson “Willy” Anderson) and gave me his word that they would take care of the expenses incurred to repair the components damaged during the power brake booster replacement. It has been 6 weeks (and counting), and no one has returned my calls, nor have I rec'd the promised reimbursement. “Slick Willy” Anderson is only concerned about his bottom line...not the customer, or customer service. Drive the extra distance to another dealership!!! You’ll never regret it!

Outstanding professional mechanics. Saved me a bunch of money on a used car purchase. The car looked good, but had numerous mechanical issues that were not readily identifiable. But the Pit Stop crew identified the problems to me and advised I stay away from the deal. If not for them I would have purchased the car and ended up spending thousands to fix.

I can t say enough about these guys. I've been to 3 different shops, and they all told me my temperature sensor was bad. I had one shop replace the sensor, and still an engine light! So I tried All Tune and Lube, based on a friend s recommendation. Brad looked at my car and told me the sensor wasn't the problem. I asked him why, because the code was for the temperature sensor. That s when he explained cause and effect. lol He took the time to explain to me that just because a code is thrown, it doesn't mean the sensor is bad... it just means the sensor is probably doing it s job alerting of another problem. In short... it was a leaking thermostat, that he said was allowing cold antifreeze to get into my motor at warmup. I m not sure what all that means, but all I know is NO MORE ENGINE LIGHT!! Brad is right, there are many parts changers, and there are very few true Troubleshooters, who fix the problem and not just change the broken part. Had I brought it to them first, I could have saved a ton... replacing the thermostat was MUCH cheaper than replacing the sensor... that didn't need replaced in the first place. I highly recommend these guys... Brad has really earned my trust, and that s hard to do. Doesn t hurt that their prices are a RELIEF compared to others. They are very sweet people.

The manager of this store refused to change my oil saying that according to company policy because my engine was too loud he would not change my oil. He said he was afraid I would try to sue him if my engine failed. I then went to a different garage in Huber Heights and found out that the manager of Midas was calling around to other garages warning them not to change my oil. Talk about profiling someone has it come to this being hassled by managers just to get your oil changed. Well perhaps he thought I was the CEO of Midas who bought a used truck in Dayton to see it any Midas garages would service a truck that had engine noise. By the way my truck has always had a loud engine and is a 1990 Chevy full size. You should have heard how loud the Ford 150 was that they serviced with no problem.