Auto repair service near Aurora, OR

High quality auto repair in Aurora OR

DO NOT GO HERE!!!Took my vehicle in because my heater wasn't working. They fixed that, they fixed the water pump(stating that they took apart the motor and fixed that)...when we picked it up Bob did tell us that he drove our vehicle (he charged us for fuel to fill it up) to make sure everything worked. (Sounds like something they would do)We drove it straight home after the repair shop. We were going to take it to go shopping and it was a hot day so we turned it on to cool it down as we have a child. HOWEVER Now the issue was the Ac wasnt working (which it was working perfectly fine before we took it to 808) we took it back, Bob stated the ac refrigerant was empty.... (how!!??? we didnt drive it anywhere it was parked after we got it...)They filled it up. Took it straight home again. After parking it we noticed that there was a puddle underneath the car... Called 808 back, on the phone call Bob stated the exact words" maybe she drove it around and got a rock stuck in the radiator... gee that was very specific." We havent driven it other then to the repair shop and back. There are no gravel roads on the way to or from the repair shop and our property... Took it back to 808,who now states there is infact a rock and a crack... THATS VERY SPECIFIC TO THE WORDS HE STATED OF WHAT IT MAY BE and that I had done...VERY CONVINIENT.(Thinking back when he did state he drove it around to make sure the heater worked) Now it's another 1300 to fix the Ac ontop of the 2500 we already paid for the heater not working. THEY BROKE OUR AC AND NOW WE NEED TO PAY FOR IT TO BE FIXED!!!!!!!! THIS COMPANY IS FRAUDULENT AND SHOULD BE CLOSED. THEY CREATE A PROBLEM SO YOU KEEP COMING BACK TO THEM. NOT THE FIRST CUSTOMERS THAT THIS HAPPENED TO AND IT WONT BE THE LAST. I'f you want your vehicle to be fixed don't take it here. We were long time customers, after this we will never recommend and will be telling everyone to avoid.

Ken’s is committed to integrity, craftsmanship and quality. From our collision repair services to our full service oil changes, at Ken’s, we pride ourselves on being top industry professionals, and strive to give you the best possible service and repair experience. Se habla español.

Since 1983, we have been repairing all foreign and domestic automobiles.

Professional auto repair at affordable prices ASE certified

I have 3 vehicles and Mel has serviced all 3. He has done brakes on my BMW Z-4, and my Corvette. He just did a tune up and transmission service on my Jeep Grand Cherokee. Everything he has done for me has been professional and the price, in most cases, is less than other garages. I am very impressed with Wade Yashimura, his new mechanic. Very intelligent young man and very thorough. He found things on my BMW that other mechanics had missed. My Jeep has 140K miles and it purrs like a kitten since he worked on it. I won't be using anyone but Mel's to do my auto repairs.

I had my Ford diesel truck in this shop three times (three expensive tows) and after spending several thousand dollars and being assured that the starting problem was finally fixed, the problem persists. Very frustrating. I was treated me courteously by this shop but I cannot recommend it for diesel repairs. They just didn't seem to have the skill to get the job done. When you pay to have something fixed, it should be fixed.