I work in West Philadelphia about 6 blocks from 69th Street, Upper Dar... read more I work in West Philadelphia about 6 blocks from 69th Street, Upper Darby. The roads around the center where I work are often littered with trash and construction debris. During the week of our son's wedding on Sept. 8, one back tire had to be fixed 3 times including the morning of the wedding! Not only does Paul Menta charge only $8-10 for this, his staff uses a composite plug that has held since Sept. 8 through round trips to Richmond, VA, 25 trips to West Philly, and 4 trips to South Jersey.
This place is reliable, honest, neither slow nor fast, and is economic... read more This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.
I will never take my car to be serviced here again. I usually go to th... read more I will never take my car to be serviced here again. I usually go to the Nissan on Ridge Pike but decided to go to Ardmore since it is closer to my job and they provide a shuttle service. The shuttle is the only good thing about the service department. And is not worth sacrificing the condition of my Car. I brought my car in initially because the check engine light came on. A few days later the issue was supposedly fixed after replacing a part covered under warranty. An unrelated visit took me back to get a tire replaced. This issue was fixed also. Now, comes the problem: Immediately after getting the tire replaced my air pressure light came on along with the check engine light. I called and they could not see my car for about 4-5 days. During these days I was forced to put air in a brand new tire daily. I finally had an appt and left the car with them all day. Upon picking the car up I have a bill for $160 dollars. They said it was $98 to diagnose the check engine light which read that I had low oil. They did the oil change for about $35 I guess and chared me $15 to check the pressure sensor. They said Nothing was wrong with the pressure and since I just needed a oil change you have to pay for the diagnosis. WHAT?? Being a woman I thought it was just me. Fist off if it was just an oil problem my OIL LIGHT would have come on as it usually does to tell me to check my oil. And I know there is a problem with the tire because it looses pressure daily. Not to mention they charged me $15 to check a tire THEY just replaced themselves. A day after paying for them to basically give me an oil change both lights came back on and the pressure was dangerously low again . I brought it back and they tried to tell me they were going to charge me another $98 and $15 to diagnose the same problems. After speaking with the SM I let them know I would not be paying them any more money. They checked the lights and actually looked at the tire to find I needed a similar part to the initial
