Auto repair service near Fayetteville, PA

I am an outraged customer who took my car to Franklins to get my battery replaced. Not only was the wrong battery installed, but it was also mounted incorrectly despite obvious signs of this problem. The plastic clip on top would not even latch to close. When I got home and lifted the hood, LOOSE PARTS WERE SITTING BESIDE THE BATTERY, and the corrosion on the terminals was not cleaned. To top off this wonderful experience, the replacement inspection stickers that were placed on my car were incorrect, and I really enjoyed cleaning grease from the inside of my car. I was assured that these mistakes were not reflective of Franklin’s reputation. I admit – I may not know much about cars, but I do know that I do NOT trust Franklins with my vehicle and will not be a returning customer.

I was in an auto accident with a $1,000 Deductible through my auto insurance. I had gotten a couple of estaments done on my car. All of them where well over 4 thousand dollars. The auto insurance company sent me a check for 3,200.00 to do the repair. They picked up my car and paid for the storage and then did body work on the car instead of replacing parts with new parts and then painted the entire car instead of just parts of the car. I looks like brand new and they did it all for what the insurance company paid. I did not have to pay the $1,000 deductible out of pocket. This was great since I did not have that kind of money laying around. I had my car back in 4 days instead of the 4-6weeks every one was telling me it was going to take. My car looks like new and runs great. They even sent the car out to a frame shop to make sure every thing was straight prior to doing the auto body. These guys will always have my business.