Auto repair service near Vanderbilt, PA

I got my front breaks changed here. When I got my car back the steering wheel started shaking. It got to the point where I found the vehicle unsafe to drive. I did some research online and found that can be caused by loose lug nuts. Sure enough, I checked the lug nuts on the driver's side tire. Three out of the five I took off with my hand. They were never torqued. The tire could've come off on the freeway and then I might not be here to leave this review. I called meineke up and told them what I found. The man on the phone was totally unhelpful. First, he tried to assure me that they took my car for a test drive. Then he kept asking me what I wanted him to do about it. He didn't offer any sort of refund, or offer to speak to the mechanic about the oversight. He did offer to tighten my lug nuts if I drove my vehicle down to them (not safe). The conversation ended with him saying "What do you want me to do about it?" and I told him that I was going to leave a negative review online because people should know about this. It was then that he hung up on me. My voice wasn't raised. I was direct but still respectful. I've never been hung up on by a professional. I contacted corporate. They got in touch with the owner who offered to torque my lug nuts and teach me how to use some lug nut torque tool. I torqued the lug nuts correctly, it was their mechanic that forgot to torque them.

I wanna give Pepboys in monroeville zero stars because they have no idea what they are doing. They just try to rob people I went to get my car inspected everything was fine but failed the inspection because my front tires they think was getting bad and headlights bulbs wernt in right position. Fine I got it fixed got new tires and went back and then front break pads are bad this is rediculous I left my job to get these things done and after waiting for two hours and then had to contact them my self that what's taking so long then gotta find out pads are bad like wow..... Which I don't even believe it was my cars pads. pep boys in monroeville is just trying to rob as many customers as they can to make money. I don't think I'll be ever coming back to this place and neither I will recommend anyone because of there customers service and there work.

front right side was making loud squealing , steering made rubbing sound when turned. frank had the vehicle's front end thoroughly inspected then test drove it again himself to make double sure of the problems. bottom line is, he replaced the problem parts and cleaned and adjusted brakes, changed oil and flushed coolant (i had a coupon) and saved me a whole lot of money. he has kept my '05 cavalier on the road and running smoothly for years and for alot less than others had charged me. glad i found this garage. he is a person you can trust and he goes out of his way to come up with cost saving solutions.

Jeff, Roy and the entire crew are very customer orientated and knowledgable for quality service. I'm glad they are my local place. They also provide prompt service for business vehicles. They know your vehicles have to be out there on the road.

Service Dept is a JOKE!!! They push extended warranties and then DO NOT want to stand by them. Every problem that you may have, their answer to the problem is "making you a Great Deal" on another vehicle because they can not repair your vehicle. If you are looking to purchase a new or used car and you are in the area of this dealership, Turn around & Drive away as fast as you can! The problem is not with Ford product, its with this dealership.