Auto repair service near Luttrell, TN

Welcome to Quality Auto Electric!! We are located in beautiful East Tennessee! We specialize in rebuilding alternators and starters for auto, light truck, construction equipment, heavy duty trucks, marine, agricultural vehicles, lawn & garden, powersports and more! We also offer new and factory remanufactured alternators and starters.

AKA Earl's Marine. They told me my outboard failed because the automatic 2 cycle oil injector stopped working. So I paid big bucks for them to rebuild it, and then the rebuild did not last the break-in period. Why? Well they told me to mix the oil in the tank, and they told me the ratio of the mix. I did as they told me to. They told me wrong, they did not take into account that break-in requires more oil. (I talked to a Mercury rep from the Mercury factory who explained this to me.) In other words they should have told me to add oil to make up for what the automatic oiler put in, PLUS the extra oil needed for the break-period. They never did make it right. They did attempt to swap a good motor (From a boat of mine) with the motor they should have just replaced or rebuilt, but they screwed that up as well. They mounted it almost 2" to low, none of the gauges worked, the dash lights stayed on causing the battery to drain, they mounted the throttle control so close to the dash that I could not go to full throttle, etc, etc. To top it all off they told me that their rebuild failed because water in the fuel washed the 2-cycle oil off the cylinders. Two problems with that. First, I have a very good oil water separator filter. Second the factory rep told if there was that much water the engine would NOT EVEN RUN. The Mercury Factory Expert Mechanic told me that their explanation was impossible. He even wanted to explain it them but they refused to call him. If you want a headache go here.

I was wrong. I posted the comment on Sept. 14 about putting a hole in my oil pan. they did put the tiny hole in the pan, just not the way I said. I apologize. the plate that reinforces the drain plug hole is attached by 3 spot welds. if you tighten the plug too hard, it breaks one of the welds and puts a hole in the pan. that is what happened. I have learned that happens to often with japanese cars. you have to use a new gasket EVERY time or it leaks.

They really treat you like family!!! Fair and honest. Went out of their way to help us by providing roadside assistance and trying to get us on our way. They even let us hookup to water and power and stay in the RV at their shop while they made the repairs (and fed us supper). After we were on the road and had more mechanical breakdowns, they coached us via phone until we made it to our destination. I highly recommend this family owned business. They took a true interest in our safety and travel plans. Thank you so much to all the staff at Vickers!!